At a Glance
- Tasks: Create and manage internal communications to engage staff and volunteers across the UK.
- Company: Join Change Grow Live, a national charity dedicated to helping people thrive.
- Benefits: Remote work, competitive salary, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and collaboration in a friendly workplace.
- Why this job: Make a real impact by enhancing communication and culture within a passionate organisation.
- Qualifications: 3+ years in communications, excellent writing skills, and a creative mindset.
The predicted salary is between 34005 - 38115 £ per year.
This is an exciting opportunity for a confident communications professional to make a difference to the staff and volunteers in our organisation across the UK. Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen.
We're looking for an Internal Communications Officer to own, manage and develop the internal communications function within the charity. You'll be joining a fantastic team who are passionate and dedicated to delivering the best possible communications for our staff and volunteers. You’ll create and deliver communications plans for a wide range of projects, take ownership of our internal communications channels and work with colleagues to ensure our staff and volunteers are informed and engaged in organisational projects and activities. You'll be highly organised and efficient, with a passion for improving people's experiences through clear communications.
Location: The role is remotely based. However, occasional travel to Change Grow Live sites will be required. We welcome applicants that are located anywhere in the UK. Your base will be your nearest Change Grow Live office, and there may be opportunities to work from this location from time to time.
Hours: Full Time, 37.5 per week. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
As an Internal Communications Officer, you will play a key role in supporting the organisation to strengthen organisational culture, support transformation, and ensure the workforce remains informed, connected, and motivated. You will:
- Support the delivery of the internal communications and engagement strategy, providing clear organisation wide messaging to staff and volunteers.
- Create and develop communication plans and key messages to support the delivery of organisational priorities.
- Manage and develop the organisation's internal communication channels, including email newsletters, an internal staff website and leadership broadcasts.
- Coordinate content activity across all channels, to ensure staff and volunteers are informed and engaged in organisational projects and activities.
- Enhance staff engagement and help drive cultural and behavioural change by telling the story of our people, our services and our charity.
- Measure, track and evaluate internal communications activities, using evidence to build on and improve effectiveness.
- Advise and work collaboratively with colleagues in the wider Communications team, Change Management team and other departments on how to influence workforce behaviour through high impact internal communications.
- Share best practice, upskill and empower staff to improve how they communicate and engage.
Who We’re Looking For
Education Knowledge and Experience (essential):
- 3+ years' experience in a communications or marketing role.
- Proven ability to develop and deliver impactful, creative communications plans.
- Experience of managing communications channels including email campaigns and websites.
- Excellent writing and editing skills with the ability to communicate complex information in an accessible, jargon free format.
- Proficient IT skills especially in PowerPoint, Word and Excel.
- Strong relationship management and interpersonal skills.
Abilities and Skills (essential):
- Excellent communicator, comfortable with presenting ideas.
- Highly organised, with ability to plan, prioritise work and meet strict and competing deadlines.
- Exceptional attention to detail and accuracy.
- Enthusiastic and pro-active, able to take initiative and work autonomously.
- Creative, innovative and passionate about communications.
- A team player that enjoys collaborating with others.
Desirable criteria:
- Degree in a relevant subject.
- Proven ability to support behavioural and cultural change programmes.
- Proficient in the use of email marketing software (we currently use Mailchimp) and Microsoft Office 365 tools including SharePoint, Viva Engage, and Teams town hall events.
- Experience of using analytics and evidence to inform strategies and planning.
Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. The charity is a friendly and energising place to work, and you will have the full support of the team to succeed in this role. We are open, bold and compassionate, and we value diversity.
Salary Range (pro rata if part time): CGL points 29 to 33 (£34,004.94 - £38,114.53)
Interview Date: 28/7/2026
Closing Date: 15/7/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fiona Caslake | fiona.caslake@cgl.org.uk
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Officer
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Change Grow Live. Plus, it’s a fantastic way to learn about trends and make lasting connections.
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Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Change Grow Live, can catch their eye—especially if your insights resonate!
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Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Change Grow Live inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Internal Communications Officer
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Change Grow Live. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Change Grow Live.
How to prepare for a job interview at Change Grow Live
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
