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- Tasks: Support individuals experiencing homelessness and substance misuse through outreach and tailored recovery plans.
- Company: Change Grow Live, dedicated to empowering lives and fostering personal growth.
- Benefits: Generous holiday, wellness hours, career development, and employee discounts.
- Other info: Join a dynamic team with opportunities for professional growth and impactful work.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience in substance misuse support and excellent communication skills required.
The predicted salary is between 27861 - 32002 £ per year.
Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.
Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Homeless Recovery Coordinator to join our Tower Hamlets team. The team supports service users with drug issues from point of entry into the service and through their treatment/recovery journey.
Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
Where: Whitechapel
Hours: Full time, 37.5 per week
Contract Type: Fixed Term Contract until the 30th of September 2027
Responsibilities
About the role:
- Street Outreach & Engagement – Identify and build relationships with rough sleepers and beggars across various locations and times, including those who are disengaged from services.
- Assertive Outreach & Support – Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance.
- Substance Use & Healthcare Access – Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions.
- Case Management & Housing Support – Oversee service users’ treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation.
- Partnership & Multi-Agency Work – Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery.
- Crisis & Emergency Response – Participate in monthly overnight street counts, unsociable-hour shifts, and emergency interventions during severe weather conditions.
- Administration & Best Practice – Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support.
About you:
- Have a strong understanding of substance misuse issues and experience of working within a similar field.
- Be an excellent communicator, both verbal and written with good IT skills.
- Proactive and able to work on own initiative with excellent time management and prioritising skills.
- Have a good working knowledge of mental health interventions, services, and good practice.
- Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
- Ability to manage change successfully in a way that prioritises the needs of service users.
- Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
- Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
- Contributory pension scheme.
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development & progression opportunities.
Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.
Salary Range (pro rata if part time): CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe: Inner London Weighting (£4,133.14)
Closing Date: 24/5/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fatima Ahmed | Fatima.ahmed@cgl.org.uk | 07586276136
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Homeless Recover Coordinator employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Recover Coordinator
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their values and mission. This will help you tailor your conversations and show that you genuinely care about their work.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to homelessness and recovery. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to substance misuse and recovery support. Think about your past experiences and how they align with the role of a Homeless Recovery Coordinator.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Change Grow Live.
We think you need these skills to ace Homeless Recover Coordinator
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of those you’ll be supporting.
Tailor Your Experience: Make sure to highlight your relevant experience in substance misuse and outreach work. We’re looking for specific examples that demonstrate how you've engaged with service users and supported their recovery journeys.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Change Grow Live
✨Know Your Stuff
Make sure you have a solid understanding of substance misuse issues and the specific challenges faced by rough sleepers. Brush up on relevant services and interventions that can help these individuals, as this will show your commitment and knowledge during the interview.
✨Showcase Your Communication Skills
As an excellent communicator, you'll need to demonstrate both verbal and written skills. Prepare examples of how you've effectively engaged with service users or collaborated with other professionals in the past. This will highlight your ability to connect with people from diverse backgrounds.
✨Be Proactive and Resourceful
The role requires someone who can work independently and manage their time well. Think of instances where you've taken the initiative to solve problems or support others. Share these stories to illustrate your proactive approach and ability to prioritise tasks effectively.
✨Emphasise Teamwork and Partnership
This position involves working closely with various agencies and stakeholders. Be ready to discuss your experience in collaborative environments and how you've built relationships with different partners. Highlighting your interpersonal skills will show that you're a supportive team player.