Team Leader in Great Yarmouth

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Team Leaders here at Change Grow Live play an integral role in ensuring an effective service provision for our service users by creating a focussed culture, engaging staff to provide an innovative and continually improving service and provide leadership, support, and development to a wide range of staff.

We are currently seeking an enthusiastic and dynamic Team Leader to join our Great Yarmouth team in Norfolk. As a Team Leader at Change Grow Live, you will be at the forefront of our service delivery. Your role is crucial in fostering a user-focused culture, motivating staff to provide innovative and continuously improving services, and offering leadership, support, and development to a diverse team.

Where: Great Yarmouth, Norfolk

Hours: Full time, 37.5 hours per week

Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

• Encourage and lead the team with compassion, using attentive observation and practice to enhance the experiences and outcomes for service users.
• Provide feedback that is prompt, values-driven, and supportive.
• Guide the team to promote hope, empowerment, choice, control, and opportunities that support service users in reaching their full potential as individuals and active community members.
• Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Work closely with the management team to maintain strong governance and oversight, ensuring consistent excellence in service delivery and exceeding professional standards through best practice implementation.
• Maintain accurate and detailed records of interactions with service users and professionals to ensure continuity and quality of care.
• Ensure effective and consistent service user involvement including coproduction.

About you: What You Bring:

• Knowledge and experience of developing and leading health and social care services.
• Knowledge and experience of delivering services which evidence high performance and quality standards.
• Experience of culture and change management, staff engagement, service improvement.
• Experience of effective partnership working, relationship management, pathway and protocol development.
• Excellent knowledge of safeguarding policies and practices and experience of embedding these operationally.

To excel in this role:

• Ability to lead, inspire and develop a team.
• Expertise in developing positive working cultures and relationships, embedded in CGL values.
• Skills which demonstrate effective communication in a variety of formats to a broad audience.
• Confidence in working alone while following local risk management policies.
• Strong problem-solving skills, especially in tough situations.
• Respond flexibly and calmly to the demands of the post.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Refer a friend scheme.

A note about using AI in your application: AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you. We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time): CGL points 31 to 33 (£36,101.10 - £38,114.53)

Interview Date: 10/9/2026

Closing Date: 31/8/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Dee Lunn | dee.lunn@cgl.org.uk

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.