Entry into Service Volunteer
Entry into Service Volunteer

Entry into Service Volunteer

Birkenhead Volunteer No home office possible
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Change Grow Live

At a Glance

  • Tasks: Support individuals in their journey to recovery and provide essential information about treatment options.
  • Company: Join Change Grow Live, a leading organisation dedicated to helping people transform their lives.
  • Benefits: Gain valuable experience, receive training, and be part of a supportive community.
  • Why this job: Make a real impact while developing your skills in a welcoming and inclusive environment.
  • Qualifications: No special qualifications needed; just bring kindness and a passion for helping others.
  • Other info: Volunteers must be 18+ and will undergo a DBS check.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Would you like to join our growing team of volunteers, and make a real difference? We are seeking Entry into Service Volunteers. Volunteers make an enormous contribution to our work at Change Grow Live. Last year over 1400 volunteers donated over a quarter of a million hours of their time to our organisation.

Responsibilities

Purpose of role: At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. Making the decision to enter treatment can be an intimidating experience so it's paramount that we create a welcoming and caring environment which is non-judgmental. Assessment is a key opportunity to engage people; your role will be to listen to our service users to understand their needs and support them to access the right intervention at the right time in a way that best meets their needs. You will be advising service users about the options that are available to them both within the service and the wider community and offering them appropriate knowledge, advice and equipment to enable them to keep themselves safe. You will be provided with all the skills, knowledge, training and support to undertake the role.

Volunteering at Change Grow Live

Volunteers contribute to Change Grow Live in a variety of ways. From Admin Volunteers to Service User Reps, from Peer Mentors to Healthcare Support Volunteers, from Independent Visitors to Community Mentors each volunteer brings a unique set of skills and talents. We are incredibly grateful for all that volunteers do to support our service users. If there isn't a specific volunteering role listed for the service in your area, or have a skill you would like to donate to us you can use this listing to express your interest. Most of our volunteer opportunities don't need any special qualifications. We'll make sure you get all the training and support you need. All we ask is that you're kind, open-minded and passionate about supporting people. Everyone is welcome at Change Grow Live. As a volunteer you will be treated with respect and accepted for who you are. You don't need to have personal experience of drug and alcohol recovery to get involved.

Key Activities:

  • Support the team in completing triage assessments for those entering services
  • Provide service users with information on the treatment/options available to them both face to face and via the telephone
  • Support service users to access treatment and support
  • Ensure the accurate and timely recording of client data and information in order that the service operates within its requirements.
  • Assist and carry out appropriate screening processes including urine, saliva tests and Dry Blood Spot tests.
  • Provide service users with advice and information to keep themselves safe
  • Signpost and refer service users to support within the community

General terms of reference:

In carrying out the above duties the post holder will:

  • Help Change Grow Live fulfil its role in offering the best service to our clients.
  • Perform your volunteering role to the best of your ability.
  • Follow the Change Grow Live's procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients.
  • Maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live's policies and procedures.
  • Meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible.

Closing Date: 1/8/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jacob Jones | volunteering.wirral@cgl.org.uk | 01515561335

Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Entry into Service Volunteer employer: Change Grow Live

At Change Grow Live, we pride ourselves on fostering a supportive and inclusive environment where volunteers can truly make a difference in the lives of others. Our commitment to volunteer development is evident through comprehensive training and ongoing support, ensuring that every individual feels valued and empowered in their role. Join us in our mission to create positive change within the community, where your contributions will be met with gratitude and respect.
Change Grow Live

Contact Detail:

Change Grow Live Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Entry into Service Volunteer

✨Tip Number 1

Familiarise yourself with Change Grow Live's mission and values. Understanding their approach to supporting service users will help you align your motivations with theirs, making it easier to convey your passion during any discussions.

✨Tip Number 2

Network with current or former volunteers from Change Grow Live. They can provide valuable insights into the role and the organisation, which can help you articulate your understanding and enthusiasm when you get the chance to speak with them.

✨Tip Number 3

Prepare to discuss your interpersonal skills and experiences in a supportive role. Think of specific examples where you've helped others, as this will demonstrate your suitability for the Entry into Service Volunteer position.

✨Tip Number 4

Show your commitment to ongoing learning. Mention any relevant training or workshops you've attended that relate to mental health, addiction support, or community service, as this will highlight your dedication to personal growth and helping others.

We think you need these skills to ace Entry into Service Volunteer

Empathy
Active Listening
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Non-Judgmental Attitude
Ability to Work in a Team
Knowledge of Community Resources
Confidentiality Awareness
Adaptability
Basic IT Skills for Data Recording
Understanding of Health and Safety Procedures

Some tips for your application 🫑

Understand the Role: Before applying, take time to thoroughly read the job description for the Entry into Service Volunteer position. Understand the responsibilities and key activities involved, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous volunteer work or experiences that demonstrate your ability to support others, listen actively, and provide information. Even if you lack direct experience, showcase transferable skills such as empathy, communication, and teamwork.

Craft a Personal Statement: Write a compelling personal statement that reflects your passion for helping others and your commitment to making a difference. Share why you want to volunteer with Change Grow Live and how you align with their values of kindness and open-mindedness.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in a supportive role.

How to prepare for a job interview at Change Grow Live

✨Show Your Passion for Helping Others

Make sure to express your genuine interest in supporting individuals who are looking to change their lives. Share any relevant experiences or motivations that drive you to volunteer, as this will resonate well with the interviewers.

✨Demonstrate Active Listening Skills

Since the role involves engaging with service users, highlight your ability to listen actively and empathetically. You might want to provide examples of how you've successfully supported others by understanding their needs and concerns.

✨Familiarise Yourself with the Organisation

Research Change Grow Live and its mission before the interview. Understanding their values and the services they offer will help you align your answers with what they are looking for in a volunteer.

✨Prepare Questions to Ask

Think of thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gain insight into the organisation's culture and expectations.

Entry into Service Volunteer
Change Grow Live
Location: Birkenhead
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