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- Tasks: Engage with service users to create personalised support plans and provide crisis intervention.
- Company: Change Grow Live is a charity focused on transforming lives through compassionate support.
- Benefits: Enjoy a supportive work environment, opportunities for personal growth, and a chance to make a real impact.
- Other info: This is a full-time, fixed-term role based in Ealing, requiring a passion for substance use support.
- Why this job: Join a mission-driven team that values openness, compassion, and boldness in helping others.
- Qualifications: Experience with vulnerable populations and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
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EIS Primary Care Engagement Worker, London
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Client:
Change Grow Live
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8d77c684548b
Job Views:
5
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Overview
Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.
RISE (a consortium, led by Change Grow Live, and includes Central and North West London NHS Mental Health Trust, andservice user-led organisation Build on Belief) is the integrated end-to-end treatment and recovery service which offers a wide range of pharmacological and psychosocial interventions to Ealing residents 18 years and over.
A new RISE Primary Care Assessment Team (PCAT) has been formed to navigate Ealing resident GP patients who are not currently accessing Structured Treatment but with concerns around alcohol &/or illicit drug use into RISE and provide psycho-social interventions within the primary care setting.
We therefore have an exciting opportunity for an Entry Into Service (EIS) Engagement Workerwho has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.
Where: Ealing
Full Time Hours: 37.5 per week
Contract Type: Fixed term for 12 months
*Please note:Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
The post holder will:
- Work with service users to identify personalised management plans and activities to support reducing substance use behaviours.
- Support and act as a service user advocate and connect them with other services to help them manage their dependencies
- Provide crisis intervention, offer emotional, practical and psychosocial support by practicing active listening, motivational interviewing techniques and solution-focused approaches to work through individual needs
- Support services users to develop social skills and work on behaviour management to maximise social inclusion and help them integrate more in their community and to engage with relevant statutory services.
About you:
- Have an interest in working within in a drug and alcohol setting.
- Experience of having worked with vulnerable people in either mental health or drug and alcohol services
- Awareness of the multi-systemic issues experienced by people affected directlyand indirectly by substance and alcohol use
- Demonstrate a high level of verbal/written communication
- Able to develop and maintain the therapeutic alliance
CGL are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring service users’ benefit from our diverse skills and expertise. We always work to the principles of fairness and equality of opportunity in all our recruitment processes.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
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EIS Primary Care Engagement Worker employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EIS Primary Care Engagement Worker
✨Tip Number 1
Familiarise yourself with Change Grow Live's core values: being open, compassionate, and bold. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your work with service users.
✨Tip Number 2
Engage with local community services and organisations that focus on drug and alcohol support. Building connections can provide insights into the challenges faced by service users and show your commitment to the field.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully supported vulnerable individuals. Highlight your skills in active listening and motivational interviewing, as these are crucial for the role.
✨Tip Number 4
Stay updated on current trends and issues related to substance use and mental health. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the community you’ll be serving.
We think you need these skills to ace EIS Primary Care Engagement Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the EIS Primary Care Engagement Worker position. Make notes on how your skills and experiences align with what Change Grow Live is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience in working with vulnerable individuals, particularly in mental health or substance use settings. Emphasise your communication skills and any specific techniques you have used, such as motivational interviewing.
Craft a Compelling Supporting Statement: In your supporting statement, reflect on the core values of Change Grow Live: being open, compassionate, and bold. Provide examples from your past experiences that demonstrate these values and how they relate to the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Change Grow Live
✨Understand the Organisation's Values
Before your interview, make sure you familiarise yourself with Change Grow Live's core values: 'Be open, be compassionate and be bold'. Reflect on how these values resonate with your own experiences and be prepared to discuss specific examples of how you've embodied them in your previous roles.
✨Showcase Your Experience with Vulnerable Populations
Given the nature of the role, it's crucial to highlight any experience you have working with vulnerable individuals, particularly in mental health or substance use settings. Prepare anecdotes that demonstrate your ability to connect with service users and provide the necessary support.
✨Demonstrate Active Listening Skills
As an EIS Primary Care Engagement Worker, active listening is key. During the interview, practice this skill by fully engaging with the questions asked, reflecting back what you hear, and asking clarifying questions. This will show your potential employer that you value communication and understand its importance in the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and approach to crisis intervention. Think about past situations where you successfully navigated challenges and be ready to explain your thought process and the outcomes of your actions.