At a Glance
- Tasks: Support individuals with complex needs through tailored interventions and multi-agency collaboration.
- Company: Change Grow Live is a charity focused on improving lives through compassion and bold action.
- Benefits: Enjoy 25 days of leave, wellness hours, discounts, and career development opportunities.
- Other info: This role is full-time, based in Norwich, and offers a salary between £27,861.26 - £32,002.35.
- Why this job: Make a real impact in people's lives while working in a supportive and dynamic team environment.
- Qualifications: Experience in mental health or substance misuse, strong communication skills, and IT literacy required.
The predicted salary is between 23800 - 28800 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users’ lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
We currently have an exciting opportunity for a Complex Needs Worker to work in the Norwich office as part of a multi-disciplinary team and in close partnership with Mental Health services including healthcare to assertively engage with people with physical and/or mental health issues and involved in substance misuse.
The post holder will hold a small caseload and provide bespoke support to our Service Users whilst providing a range of flexible and effective interventions to engage with our Complex Needs Service Users.
Location Norwich, Norfolk
Hours Part Time, 22.5 per week
Full Time Salary £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours, pro rata for part time)
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
About the role
- Coordinate and lead a solution-based approach, engaging Service Users in appropriate services
- Carry a caseload of complex clients, developing personalised action plans
- Participate in multi-agency initiatives to reduce the level risk
- Work closely with the drug and alcohol teams to ensure that substance misusers and problem drinkers can access treatment
- Work proactively to ensure that Service Users have access to ongoing healthcare
- To develop an Individual action Plan with each service user in conjunction with other agencies and professionals who will need to be involved
- To work with identified complex needs clients with substance misuse and mental health issues and physical issues, to overcome barriers to services and engagement
About you
- Experience of working in one or more of the following fields: substance misuse, alcohol misuse, mental health
- Experience of working with people who have multiple and complex needs
- Knowledge and experience of multi-agency working with experience of facilitating multi-agency meetings
- Excellent communication, negotiation, and advocacy skills
- Be able to build and maintain relationships with a wide range of services
- Can work autonomously as well as part of a team
- Good levels of IT literacy, including the ability to use IT systems including MS Office applications
- Able to critically reflect and evaluate interventions, service delivery and areas for development
What we will give to you
- 25 days of annual leave, plus bank holidays. Additionally, you\\\'ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities.
- Eligibility for participation in our Refer a Friend Scheme.
Direct applications only — we will not be engaging agencies for this vacancy.
This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: GOV.UK Skilled Worker visa Overview.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Chris Fryer | christopher.fryer@cgl.org.uk | 07741 198453
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Complex Needs Recovery Coordinator in Norwich employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the lives of Service Users. Located in Norwich, our supportive work culture fosters collaboration within a multi-disciplinary team, offering extensive training and career progression opportunities, alongside generous benefits such as additional annual leave and wellness initiatives. Join us to be part of a compassionate organisation that values openness and boldness in addressing complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Recovery Coordinator in Norwich
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Change Grow Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Change Grow Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Change Grow Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Change Grow Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Needs Recovery Coordinator in Norwich
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Change Grow Live:Before hitting send, make sure to tailor your application specifically to Change Grow Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Change Grow Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
