At a Glance
- Tasks: Welcome visitors and provide support as they start their recovery journey.
- Company: Join the Tower Hamlets Reset Recovery Team and make a difference.
- Benefits: Gain valuable experience, receive training, and be part of a supportive team.
- Other info: Diverse and inclusive culture where everyone feels empowered.
- Why this job: Help others while developing your skills in a compassionate environment.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 31500 - 38500 £ per year.
Overview
Join our Tower Hamlets Reset Recovery Team as a Volunteer!
Do you enjoy helping people and making others feel at ease? As a
Meet & Greet Volunteer , you’ll be the first point of contact for people accessing our services.
You’ll help create a warm, welcoming environment, provide practical support, and play an important role in helping people feel comfortable as they begin their recovery journey.
Responsibilities
- What You’ll Do
- Welcome visitors and provide a friendly first impression.
- Support reception with enquiries and appointments.
- Help service users complete registration paperwork.
- Signpost people to support services and community resources.
- Assist with telephone calls relating to housing, benefits, and other needs.
- Issue food parcels and vouchers where appropriate.
- Help keep reception and client areas tidy and welcoming.
- Promote recovery, involvement, and positive engagement.
- What We’re Looking For
- Excellent communication and people skills.
- A friendly, approachable, and supportive attitude.
- Understanding and compassion for people facing challenges.
- Respect for confidentiality and professional boundaries.
- A passion for helping others and making a difference.
This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field.
You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role.
We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.
Interested? Please get in touch, we’d love to hear from you!
- Closing Date
- 14/8/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Jade Stirling (Tower Hamlets RESET) | jade. stirling@cgl. org. uk | 07353967957
Please note that we require you to be 18 years of age or older to be considered for this volunteering role.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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Compassionate Front Desk Volunteer: Recovery Support employer: Change Grow Live
Change Grow Live is an exceptional employer, offering a supportive and compassionate work culture that prioritises the well-being of both employees and service users. Located in Bromley, this role provides meaningful opportunities for personal and professional growth, with a focus on making a positive impact in the community. Employees benefit from a competitive salary, generous leave, and the chance to collaborate with dedicated professionals in the field of recovery support.
StudySmarter Expert Advice🤫
We think this is how you could land Compassionate Front Desk Volunteer: Recovery Support
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Compassionate Front Desk Volunteer: Recovery Support
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Change Grow Live, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Change Grow Live.
How to prepare for a job interview at Change Grow Live
✨Know Your Passion
Dive deep into the mission of Change Grow Live and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
