At a Glance
- Tasks: Engage with individuals facing homelessness and connect them to vital support services.
- Company: Change Grow Live, a compassionate organisation dedicated to helping people improve their lives.
- Benefits: Generous annual leave, wellness initiatives, and opportunities for professional growth.
- Other info: Join a supportive team focused on innovation and collaboration.
- Why this job: Make a real difference in your community by supporting those in need.
- Qualifications: Experience in social services, excellent communication skills, and a passion for helping others.
The predicted salary is between 28558 - 32802 £ per year.
Be the person who helps someone come in from the cold. For people experiencing homelessness, the hardest part is often not finding accommodation. It's finding someone who won't give up on them. At Change Grow Live, we believe everyone deserves the opportunity to live a healthier, safer and more fulfilling life. Every day, we work alongside people facing some of life's most complex challenges, helping them build stability, improve wellbeing and create positive futures.
We're looking for a Homelessness Outreach Worker to join our North Northamptonshire team, based in Wellingborough, supporting people experiencing rough sleeping, homelessness, substance misuse and multiple disadvantage. This is an opportunity to be part of a service that doesn't wait for people to walk through the door. We go out into communities, build trust, create opportunities and help people take the next step towards lasting change.
Why this role matters
Homelessness is rarely just about housing. Many of the people we support are experiencing a combination of substance misuse, poor physical and mental health, social isolation, trauma, poverty and exclusion. As a Homelessness Outreach Worker, you'll work directly with people who are rough sleeping or at risk of rough sleeping, helping them access support, reduce harm and move towards safer, more settled lives. You'll build relationships with people who may have disengaged from services, advocate on their behalf and help them navigate pathways into accommodation, treatment, healthcare and wider community support. Working alongside local partners, housing providers, health services and community organisations, you'll help create coordinated responses that focus on people's strengths, aspirations and long‑term outcomes. Most importantly, you'll ensure the people we support are heard, respected and empowered to make sustainable changes in their lives.
Who we're looking for
We're looking for someone who combines compassion with determination. You'll have experience of working with people who face complex challenges and understand how to build trust with individuals who may have experienced trauma, exclusion or repeated setbacks. You may have experience in:
- Homelessness services
- Substance misuse services
- Mental health services
- Criminal justice settings
- Housing or community‑based support services
You'll also bring:
- Excellent communication and relationship‑building skills
- A strengths‑based, person‑centred approach
- Confidence working independently and as part of a multidisciplinary team
- Strong organisational and record‑keeping skills
- A commitment to partnership working and collaborative problem solving
The Details
Role: Homelessness Outreach Worker
Location: Wellingborough, North Northamptonshire
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Please note: Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, salary and payments will be pro rata based on contracted hours.
Responsibilities
What you'll be doing: You'll spend much of your time out in communities, building relationships and connecting people with the support they need. Your role will include:
- Identifying and engaging people who are rough sleeping or at risk of homelessness
- Delivering assertive outreach and supporting people who may be reluctant to engage with services
- Supporting people to access accommodation, healthcare, treatment and recovery services
- Working closely with drug and alcohol services to reduce harm and improve wellbeing
- Building strong partnerships with housing providers, local authorities and health services
- Supporting individuals to identify strengths, build resilience and achieve personal goals
- Advocating for people experiencing multiple disadvantage and ensuring their voice is heard
- Maintaining accurate records and contributing to service performance and outcomes
No two days are the same. This is a role that requires resilience, creativity, curiosity and a genuine commitment to helping people achieve positive change.
Why join us?
At Change Grow Live, we're building services that are rooted in communities, driven by evidence and focused on creating lasting impact. You'll join a supportive team that values innovation, collaboration and professional development, while making a tangible difference to the lives of people across North Northamptonshire.
What we offer
We invest in our people because we know great services are delivered by great teams.
- 25 days annual leave plus bank holidays, rising to 30 days with service
- A paid weekly Wellness Hour, Wellness Hub and Employee Assistance Programme
- Contributory pension scheme
- Employee benefits and discounts platform
- Learning, development and progression opportunities
- A supportive, inclusive and values‑led culture
Our Strategy
Our ambition is simple: to help people live healthier, safer and more fulfilling lives. To achieve this, we're building services that are:
- Built on evidence and compassion
- Rooted in communities
- Focused on prevention, recovery and long‑term outcomes
- Driven by collaboration, innovation and continuous improvement
As a Homelessness Outreach Worker, you'll play a key role in helping us deliver that vision across North Northamptonshire.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Closing Date 3/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Outreach Worker in City of Westminster employer: Change Grow Live
Change Grow Live is an exceptional employer dedicated to making a meaningful impact in the lives of individuals facing homelessness and complex challenges. Based in Wellingborough, our supportive and inclusive work culture fosters professional growth through continuous learning opportunities, while our commitment to employee wellbeing is reflected in generous benefits such as 25 days of annual leave, a paid Wellness Hour, and a contributory pension scheme. Join us in a role where your compassion and determination can truly change lives, as we work collaboratively to empower those in need within the North Northamptonshire community.
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Worker in City of Westminster
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Change Grow Live.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Change Grow Live!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Change Grow Live, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Change Grow Live or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Outreach Worker in City of Westminster
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Change Grow Live:Before hitting send, make sure to tailor your application specifically to Change Grow Live! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Change Grow Live
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
