At a Glance
- Tasks: Support our team by managing calls, data entry, and ensuring smooth operations.
- Company: Join Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: Enjoy wellness support, training opportunities, and 25 days of annual leave.
- Other info: Flexible working patterns available to maintain a healthy work-life balance.
- Why this job: Be part of a compassionate team that values your contributions and supports your growth.
- Qualifications: Basic office skills, IT literacy, and a passion for helping others.
The predicted salary is between 26091 - 26091 £ per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity for an Administrator to join our busy Lancashire service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.
Where: Lancashire
Hours: Full Time, 37.5 per week
Responsibilities
- As first point of contact within the service, ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Ensure effective processing of correspondence/data entry as required.
- Collate, monitor and report data/information & statistics as required.
- Ensure that admin, record-keeping, and communication within the project are maintained.
- Work flexibly across operational sites as required.
About You:
- Knowledge of general office procedures.
- IT literacy including proficiency in word processing, excel spreadsheets and data entry.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Solid numeric skills.
- Good organisational skills.
What We Offer
- Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
- We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
- Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
- Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
- Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
- Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Administrator in Cardiff employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and values-led work environment in Lancashire. With benefits such as a dedicated Wellness Hour, extensive training opportunities, and a commitment to work-life balance, employees are empowered to grow both personally and professionally while making a meaningful impact in the lives of service users. Join a team where your contributions are valued from day one, and enjoy generous annual leave and additional perks that enhance your overall experience.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Cardiff
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their values. When you show that you care about their mission, it’ll really resonate during your interview.
✨Tip Number 2
Practice your communication skills. As an Administrator, you'll be the first point of contact, so being friendly and clear is key. Try role-playing with a friend to boost your confidence!
✨Tip Number 3
Be ready to showcase your IT skills. Brush up on your Excel and Word skills, and be prepared to discuss how you've used them in past roles. We want to see you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Change Grow Live.
We think you need these skills to ace Administrator in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences mentioned in the job description. We want to see how you align with our core values of being open, compassionate, and bold!
Show Off Your Skills:Highlight your IT literacy and organisational skills in your application. We’re looking for someone who can handle data entry and correspondence efficiently, so don’t hold back on showcasing your abilities!
Be Personable:As the first point of contact, it’s important to demonstrate your good interpersonal skills. Use your application to convey your ability to communicate effectively and courteously with service users and colleagues alike.
Apply Directly Through Our Website:We encourage you to apply directly through our website. This helps us streamline the process and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Skills
Make sure to highlight your IT literacy and organisational skills during the interview. Prepare specific examples of how you've used these skills in previous roles, especially in administrative tasks. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Prepare for Common Questions
Anticipate questions related to your interpersonal skills and ability to work as part of a team. Think about scenarios where you've successfully collaborated with others or handled difficult situations. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the team. This could include inquiries about the training opportunities available or how the team supports each other. It shows that you're engaged and serious about contributing to their mission.
