At a Glance
- Tasks: Support our team by managing calls, data entry, and ensuring smooth operations.
- Company: Join Change Grow Live, a charity dedicated to making a difference in people's lives.
- Benefits: Enjoy wellness support, training opportunities, and 25 days of annual leave.
- Other info: Flexible working patterns available to maintain a healthy work-life balance.
- Why this job: Be part of a compassionate team that values your contributions from day one.
- Qualifications: IT skills, good organisation, and a passion for helping others are essential.
The predicted salary is between 26091 - 26091 € per year.
Believe in People? The best people have one thing in common. They care. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Administrator to join our busy Burnley service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.
Where: Burnley
Hours: Full Time, 37.5 per week
Responsibilities
About the Role: As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary. To ensure effective processing of correspondence/data entry as required. To collate, monitor and report data/information & statistics as required. To ensure that admin, record-keeping, and communication within the project are maintained. Work flexibly across operational sites as required.
About You: Knowledge of general office procedures. IT literacy including proficiency in word processing, excel spreadsheets and data entry. Good interpersonal skills and a willingness to work flexibly as part of a team. The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary. Solid numeric skills. Good organisational skills.
What We Offer
- Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
- We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
- Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
- Start with 25 days of annual leave plus bank holidays (pro rata), increasing to the maximum 30 days over five years of service.
- Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
- Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.
- Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Administrator in Burnley employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive and values-led work environment in Burnley. With benefits such as a dedicated Wellness Hour, extensive training opportunities, and a commitment to work-life balance, employees are empowered to grow both personally and professionally while making a meaningful impact in the lives of service users. Join a team where your contributions are valued and you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Burnley
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and understand their mission and values. This will help you tailor your approach during interviews and show that you genuinely care about their work.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration roles. Think about how your skills align with their needs, especially around organisation and communication.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Change Grow Live.
We think you need these skills to ace Administrator in Burnley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the core values of Change Grow Live. Highlight how you embody being open, compassionate, and bold in your previous experiences.
Showcase Your Skills:Don’t forget to mention your IT literacy and organisational skills! We want to see how your proficiency in word processing and data entry can support our mission.
Be Personable:As the first point of contact, it’s crucial to demonstrate your good interpersonal skills. Share examples of how you've effectively communicated with others in past roles.
Apply Directly on Our Website:Remember, we only accept direct applications for this role. Head over to our website to submit your application and show us why you’d be a great fit for our team!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Skills
Be ready to discuss your IT literacy and organisational skills in detail. Prepare examples of how you've used tools like Excel or Word in previous roles, and how your good interpersonal skills have helped you in a team environment.
✨Prepare for Common Questions
Think about how you would respond to questions about handling confidential information or dealing with difficult situations. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Administrator role. This shows that you’re engaged and thinking about your future with the organisation.
