Through the Gate Recovery Coordinator in Bristol

Overview

Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

We have an exciting opportunity for a Through the Gate Worker to join our Bristol Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. The successful candidate will be required to meet service users upon their release from prison, provide immediate support on their day of release, and assist them in attending initial post-release appointments in the community. This involves practical and emotional support to facilitate a smooth transition from custody to the community.

Location: HMP Bristol

Part Time Hours: 30 hours per week

Full-time Salary Range: £27, £32,002.35

Responsibilities

About the role:

• Work intensively with patients for 12 weeks prior to and post-release
• Design holistic resettlement plans to support the continuity of healthcare once our clients are released from prison
• Complete secondary screening assessment of patients arriving to prison as part of Integrated Health and Wellbeing model of service delivery
• Work closely with CGL teams, healthcare, prison partners and external support agencies to ensure effective coordination of release planning
• Providing advocacy for access to partnership services
• Contribute to risk management processes, including prison ACCT process as appropriate
• Work closely with Through the Gate provision, Healthcare, Prison partners and External Support Agencies to ensure effective coordination of Release Planning
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years' service
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend Scheme

Ready to Begin Your Journey with Change Grow Live?

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time): CGL points 23 to 28 (£27, £32,002.35)

Interview Date: 11/3/2026

Closing Date: 1/3/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Cherise Dsouza | This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.