At a Glance
- Tasks: Support individuals experiencing homelessness to find stable accommodation and access essential services.
- Company: Change Grow Live, a charity dedicated to making a positive impact on people's lives.
- Benefits: 25 days holiday, wellness hours, training opportunities, and discounts on shopping and leisure.
- Other info: Join a friendly team with excellent career development opportunities.
- Why this job: Make a real difference in the lives of vulnerable individuals while growing your skills.
- Qualifications: Experience or understanding of homelessness issues and strong communication skills.
The predicted salary is between 27861 - 32002 € per year.
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
The Brighton and Hove Street Outreach Service is recruiting one full time In- Reach Navigator to join the team. This will be a fixed term contract until March 2027. The In- Reach Navigator will support service users who have been temporarily accommodated by the Street Outreach team. You will help these individuals towards their longer-term accommodation goals. The role aims to ensure individuals do not return to rough sleeping. Good communication skills, team-working and an understanding of the issues faced by people experiencing homelessness or vulnerable individuals is essential. Having good knowledge of the city and good partnership links is desirable.
Responsibilities
- Offer emotional and practical support to clients in the hotel provision.
- Support clients with no local connection to Brighton to find suitable move-on accommodation elsewhere in the UK within a short timeframe.
- Work closely with drug and alcohol teams to ensure that clients can access treatment if required.
- Work proactively to ensure that clients have access to ongoing healthcare.
- Use creative interventions to support clients to maintain accommodation and prevent a return to rough sleeping.
- Work closely with local authorities and housing providers across the UK and abroad, to maximise accommodation opportunities for individuals with no local connection to Brighton & Hove.
- Convene and contribute to service user case conferences where appropriate.
- Attend weekly team meetings and reflective practice with the street outreach team.
- Work closely with all partner services in Brighton and Hove, sharing appropriate information and ensuring that action plans are carried through.
- Represent the team at external forums where appropriate, if requested to do so.
About you:
- Experience or understanding of the needs and challenges facing people experiencing homelessness.
- In-depth knowledge of at least one of the following: substance misuse, alcohol misuse, mental health, housing law, supporting clients with NRPF.
- Experience working with individuals with multiple and complex needs.
- The ability to work with confidence and patience with clients unwilling to engage with services and those that exhibit challenging behaviour, including setting boundaries and managing conflict constructively.
- Knowledge of safeguarding procedures applicable to children and vulnerable adults.
- Confidence to build and maintain relationships with a wide range of services, representing the organisation and creating effective pathways.
- Ability to manage and plan own workload to meet deadlines and targets.
- Ability to critically reflect and evaluate interventions, service delivery and areas for development.
- Confidence to work autonomously as well as part of the team.
- Ability to write reports, complete forms and keep full and accurate records.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
- Contributory pension scheme.
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development & progression opportunities.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary is subject to review in line with the 2025/26 pay award.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
Interview Date: 12/6/2026
Closing Date: 31/5/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Sarah Mitchell - Sarah.mitchell@cgl.org.uk | 07710095131
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
In- Reach Navigator in Brighton employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its team members while making a meaningful impact in the lives of vulnerable individuals. Located in Brighton, our supportive work culture fosters collaboration and creativity, offering extensive training and career progression opportunities alongside generous benefits such as 25 days of holiday and a paid wellness hour each week. Join us to be part of a compassionate team dedicated to helping others thrive and achieve their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land In- Reach Navigator in Brighton
✨Tip Number 1
Get to know the organisation! Research Change Grow Live and their values. When you understand their mission, you can tailor your approach during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the team culture, which can give you an edge in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to homelessness and support services. Role-play with a friend to build confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Change Grow Live.
We think you need these skills to ace In- Reach Navigator in Brighton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you align with our core values of being open, compassionate, and bold!
Showcase Relevant Experience:Highlight any experience you have working with vulnerable individuals or in homelessness services. We’re looking for real-life examples that demonstrate your understanding of the challenges faced by our service users.
Be Clear and Concise:When writing your supporting statement, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Directly Through Our Website:Remember, we only accept direct applications, so make sure to submit yours through our website. Don’t wait too long, as we might close the vacancy early if we get a lot of applications!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation's Values
Before your interview, take some time to understand Change Grow Live's core values: 'Be open, be compassionate and be bold'. Think about how these values resonate with your own experiences and be ready to share examples of how you've embodied them in your previous roles.
✨Showcase Your Understanding of Homelessness Issues
Make sure you can discuss the challenges faced by individuals experiencing homelessness. Prepare specific examples from your past work or volunteer experiences that demonstrate your understanding and empathy towards this vulnerable group.
✨Highlight Your Communication Skills
As an In-Reach Navigator, strong communication is key. Be prepared to discuss how you've effectively communicated with clients, especially those who may be reluctant to engage. Share instances where you've successfully built relationships and navigated challenging conversations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to manage conflict or set boundaries with clients. Practise articulating your thought process and the outcomes of your actions.
