At a Glance
- Tasks: Be the friendly face of our charity, helping service users and managing important data.
- Company: Join Change Grow Live, a compassionate charity dedicated to making a difference.
- Benefits: Enjoy 25 days holiday, flexible working, and wellness perks.
- Other info: Great training opportunities and a supportive team environment.
- Why this job: Make a real impact in people's lives while growing your career.
- Qualifications: Basic office skills, IT literacy, and a passion for teamwork.
The predicted salary is between 26091 - 26091 € per year.
Believe in People? The best people have one thing in common. They care. Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Where: Dudley
Hours: Full Time, 37.5 per week
Responsibilities:
- As first point of contact within the service, ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Ensure effective processing of correspondence/data entry as required.
- Collate, monitor and report data/information & statistics as required.
- Ensure that admin, record-keeping, and communication within the project are maintained.
- Work flexibly across operational sites as required.
About You:
- Knowledge of general office procedures.
- IT literacy including proficiency in word processing, excel spreadsheets and data entry.
- Good interpersonal skills and a willingness to work flexibly as part of a team.
- The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
- Solid numeric skills.
- Good organisational skills.
Benefits:
- 25 days holiday (+ bank holidays) rising by 1 day for each year’s service (Capped at 30 days).
- Flexible working arrangements.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
- Contributory pension scheme.
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team.
- Training, career development & progression opportunities.
- Participation in our refer-a-friend scheme.
Salary is subject to review in line with the 2025/26 pay award. Salary Range (pro rata if part time) CGL SPOT (20) (£26,091.00 - £26,091.00).
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
Administrator in Brea employer: Change Grow Live
Change Grow Live is an exceptional employer that prioritises the well-being and development of its team members in Dudley. With a strong commitment to compassion and support, employees enjoy a flexible work environment, generous holiday allowances, and numerous opportunities for training and career progression. The friendly and inclusive culture fosters collaboration and personal growth, making it a rewarding place to work for those dedicated to making a positive impact in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Brea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Change Grow Live's website and social media. Understanding their values of being open, compassionate, and bold will help you connect with the team during your chat.
✨Tip Number 2
Practice your communication skills! As an Administrator, you'll be the first point of contact. Role-play common scenarios with a friend to boost your confidence in handling calls and visits from service users and staff.
✨Tip Number 3
Show off your IT skills! Brush up on your proficiency in word processing and Excel. You might even want to prepare a quick demo of how you handle data entry or create spreadsheets to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Change Grow Live team and making a difference.
We think you need these skills to ace Administrator in Brea
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping others shine through. We want to see that you care about making a difference in people's lives, just like we do at StudySmarter.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of the Administrator role. This shows us that you've done your homework!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Change Grow Live
✨Know the Organisation
Before your interview, take some time to research Change Grow Live. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Skills
Make sure to highlight your IT literacy and organisational skills during the interview. Prepare specific examples of how you've used these skills in previous roles, especially in data entry or managing correspondence. This will demonstrate your capability to handle the responsibilities of the Administrator role.
✨Emphasise Interpersonal Skills
As the first point of contact, your interpersonal skills are crucial. Be ready to discuss how you’ve successfully communicated with service users or colleagues in the past. Share examples that reflect your ability to be open, compassionate, and bold, aligning with the organisation's core values.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
