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For Companies At a Glance
- Tasks: Support communication and administration tasks to help our service run smoothly.
- Company: Join Change Grow Live, a leading organisation empowering individuals to change their lives.
- Benefits: Gain valuable skills, receive training, and enjoy the satisfaction of helping others.
- Why this job: Make a real difference in your community while building your CV and meeting new people.
- Qualifications: Good communication skills, basic IT knowledge, and a positive attitude are essential.
- Other info: Volunteers must commit to 2 or more days; suitable for those aged 18 and over.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Overview
Volunteers make an enormous contribution to our work at Change Grow Live.
Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.
Would you like to join our growing team of volunteers, and make a real difference?
Responsibilities
Training Provided | Make a Real Difference | Build Valuable Skills
Are you organised, friendly, and looking to make a meaningful impact in your community?
Join Inspire as a Volunteer Support Administrator and become a vital part of the Chorley team that supports people on their journey to change their lives for the better.
Purpose of the Role:
As a Volunteer Support Administrator, you\’ll help support our service running smoothly by supporting communication between staff, service users, and partner agencies. From answering calls and booking appointments to sending letters and maintaining records, your contribution will help ensure that everyone receives the support they need-when they need it.
Key Activities:
- Greet and assist service users and visitors with warmth and professionalism
- Answer and direct telephone calls and enquiries
- Book appointments and manage schedules using our electronic diary system
- Send letters and correspondence to service users and partner agencies
- Carry out general office duties: photocopying, filing, scanning
- Maintain accurate records on our case management systems
- Provide basic information and signposting to service users
What You\’ll Gain:
- On-the-job training and support
- Experience of supporting administration team on reception
- Improved communication, IT, and organisational skills
- The satisfaction of helping others and being part of a supportive team
What We\’re Looking For:
- Good verbal and written communication skills
- Basic IT skills (Microsoft Word/Excel)
- Organised, reliable, and able to work as part of a team
- Respect for confidentiality and professional boundaries
- A positive attitude and willingness to learn
Join Us:
At Change Grow Live, we believe in the power of people to change. As a Volunteer Reception Administrator, you\’ll be part of that change-helping us deliver the best possible service to those who need it most.
Ready to make a difference?
Apply now and start your volunteering journey with us today!
Please note this role is suited to someone who can offer 2 or more days volunteering.
Interview date: 24/07/2025
Closing Date
17/7/2025
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Sharon Zdan-Michajlowicz | s.zdan-michajlowicz@cgl.org.uk | 07778146030
Please note that we require you to be 18 years of age or older to be considered for this volunteering role.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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Administration Support Volunteer employer: Change Grow Live
Contact Detail:
Change Grow Live Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Volunteer
✨Tip Number 1
Familiarise yourself with the organisation's mission and values. Understanding Change Grow Live's commitment to supporting individuals can help you convey your passion for their work during any discussions or interviews.
✨Tip Number 2
Network with current or former volunteers. Engaging with people who have experience in similar roles can provide you with insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for your role.
✨Tip Number 3
Demonstrate your organisational skills in practical ways. If you have experience managing schedules or handling communications, think of specific examples to share that highlight your ability to keep things running smoothly.
✨Tip Number 4
Show your willingness to learn and adapt. Highlighting your positive attitude and readiness to take on new challenges can set you apart, especially in a volunteer role where flexibility is key.
We think you need these skills to ace Administration Support Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and key activities of the Volunteer Support Administrator. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your motivation for applying. Emphasise your organisational skills, friendly nature, and desire to make a difference in the community. Make it personal and engaging.
Highlight Relevant Skills: In your CV, focus on your communication skills, basic IT proficiency, and any previous experience in administration or volunteering. Use specific examples to demonstrate how you meet the criteria outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Change Grow Live
✨Show Your Organisational Skills
As a Volunteer Support Administrator, being organised is key. Prepare examples of how you've managed schedules or maintained records in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate with Warmth
Since you'll be greeting service users and visitors, practice your friendly communication style. Think about how you can convey warmth and professionalism in your responses during the interview.
✨Familiarise Yourself with Basic IT Skills
Brush up on your Microsoft Word and Excel skills before the interview. Being comfortable with these tools will show that you're ready to take on the administrative tasks required for the role.
✨Express Your Willingness to Learn
The role requires a positive attitude and a willingness to learn. Be prepared to discuss how you approach new challenges and what you hope to gain from this volunteering experience.
