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- Tasks: Provide responsive IT support and troubleshoot AV systems in a dynamic environment.
- Company: Join a leading technology recruitment agency in the heart of Edinburgh.
- Benefits: Competitive rate of £125 per day with potential for long-term engagement.
- Why this job: Make a real impact by ensuring business continuity through expert IT support.
- Qualifications: Experience in IT support, strong communication skills, macOS knowledge is a plus.
- Other info: Contract position with opportunities to grow your skills until the end of 2026.
The predicted salary is between 25000 - 30000 £ per year.
A technology recruitment agency is seeking an experienced IT Support Analyst for a contract position in Edinburgh city centre. The role involves providing responsive IT support, managing support tickets, and troubleshooting AV systems.
Ideal candidates will have a background in IT support and strong communication skills, with experience in macOS being a plus.
This position offers a competitive rate of £125 per day and aims to ensure business continuity through the end of 2026.
Edinburgh Onsite IT Support Analyst (Contract) – AV & SaaS employer: Change Digital – Digital & Tech Recruitment
Contact Detail:
Change Digital – Digital & Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Edinburgh Onsite IT Support Analyst (Contract) – AV & SaaS
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in AV and SaaS. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life scenarios where you’ve solved tech issues, especially with macOS. We want you to showcase your expertise and communication skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. Plus, it shows you’re genuinely interested in the role and appreciate their time.
✨Tip Number 4
Apply through our website for the best chance at landing that contract! We’re always on the lookout for talented individuals like you, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Edinburgh Onsite IT Support Analyst (Contract) – AV & SaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially with AV systems and macOS. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this contract position. We love seeing enthusiasm and a bit of personality, so let us know what excites you about the role.
Show Off Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Whether it’s through clear language or structured formatting, we want to see how you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Change Digital – Digital & Tech Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge, especially around AV systems and macOS. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Familiarise Yourself with Ticketing Systems
Get comfortable with common IT support ticketing systems. If you have experience with any specific tools, be prepared to talk about how you used them to manage and resolve support tickets efficiently.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your answers to show that you’re not just a fit for the role, but also for the team. Mentioning how you align with their goals can really make you stand out.
