At a Glance
- Tasks: Lead a team to analyse business performance and drive strategic initiatives.
- Company: Join a dynamic company in Glasgow with a focus on innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real impact by optimising business processes and enhancing performance.
- Qualifications: Experience in MI, SQL, Python, and advanced Excel skills required.
The predicted salary is between 36000 - 60000 £ per year.
Do you have strong MI & Reporting skills? Are you an expert with Excel (PowerPivot)? Experienced with SQL, Python and Power BI? If so, I have a really interesting role for you. I’m looking for a Business Performance Manager to join my client's growing team. This is a key role supporting new business initiatives, strategic planning, data management, and reporting. You will ensure the delivery of high-quality, actionable Business Intelligence that enables core business functions to run effectively. It's hybrid working, 3 days a week (5 days initially) in their Glasgow city centre office.
What You’ll Do:
- Lead and manage a team of performance analysts to deliver exceptional service.
- Monitor real-time business activity, identify risks, and implement corrective actions.
- Develop efficient systems and processes for analysing cross-functional business data.
- Create and maintain performance-related MI and customer dashboards that are timely, accurate, and easy to interpret.
- Provide detailed analysis to identify trends, risks, and opportunities.
- Deliver training to managers on interpreting and using performance data.
- Develop forecasting models and capacity planning methodologies, ensuring resource levels meet business demands.
- Design inbound call routing configurations to optimise customer experience and reduce costs.
- Build strong relationships with internal and external stakeholders to drive operational excellence.
- Champion continuous improvement and quality assurance initiatives across the organisation.
Your experience should include:
- Proven experience in Management Information and Performance Management.
- Background in workforce management, demand forecasting, and performance optimisation.
- Excellent analytical skills and advanced Excel knowledge (including complex formulas, analysis tool packs, and PowerPivot).
- Ability to extract and manipulate data using SQL.
- Python for coding and Power BI for Visualisation ideally.
- Understanding of Business Intelligence tools.
- Qualification in Data Science or Data Analytics.
For more information get in touch asap.
Business Performance Manager employer: Change Digital – Digital & Tech Recruitment
Join a dynamic and innovative team as a Business Performance Manager in the heart of Glasgow, where you will play a pivotal role in driving business initiatives and enhancing operational excellence. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement. With a collaborative culture that values continuous improvement and quality assurance, you'll thrive in an environment that encourages creativity and strategic thinking.
Contact Details:
Change Digital – Digital & Tech Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your MI & Reporting expertise. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to data management and performance analysis. We can help you with mock interviews to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Business Performance Manager
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your MI & Reporting skills in your application. We want to see your expertise with Excel, SQL, Python, and Power BI shining through. Tailor your CV to reflect how your experience aligns with the role!
Be Specific About Your Experience:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage performance and deliver actionable insights. We love numbers, so if you can quantify your successes, even better!
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and avoid jargon where possible. Make it easy for us to understand your qualifications and how they relate to the Business Performance Manager role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Change Digital – Digital & Tech Recruitment
✨Master Your Technical Skills
Make sure you brush up on your Excel, SQL, Python, and Power BI skills before the interview. Be ready to discuss specific projects where you've used these tools, as this will show your practical experience and expertise.
✨Showcase Your Analytical Mindset
Prepare examples of how you've identified trends, risks, and opportunities in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your analytical capabilities in action.
✨Understand the Business Context
Research the company and its industry to understand their business initiatives and challenges. This will help you tailor your responses and demonstrate that you're not just a technical whiz but also someone who understands the bigger picture.
✨Prepare for Team Leadership Questions
As a Business Performance Manager, you'll be leading a team. Think about your leadership style and prepare to discuss how you've managed teams in the past, including how you handle performance issues and foster continuous improvement.
