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- Tasks: Support and configure complex applications while collaborating with the development team.
- Company: Join a fantastic Glasgow-based company undergoing an exciting transformation.
- Benefits: Enjoy a hybrid work model with two days in the office and great corporate perks.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to meaningful projects.
- Qualifications: Strong communication skills and a desire to learn; experience in application support is a plus.
- Other info: Ideal for those interested in business processes and workflow solutions.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Software Applications Specialist? Do you have experience supporting and configuring complex applications? Would you like to work for a fantastic company in Glasgow who have a great story to tell and are embarking on a major transformation?
My client's office is Glasgow city-centre; however, the role is hybrid (2 days a week in the office). In this role, you will be working as part of their application support team and will be focusing on the delivery of applications and providing support.
Role responsibilities include:
- Analyse, design and implement changes to applications working with the development team
- Configure applications to support new and existing business processes
- Design and develop workflow models
- Debug workflow failures
- Business & Data analysis
- Provide application support to users
Required skills:
- Strong communication skills
- Desire to learn and ability to multi-task
- Initiative and problem-solving skills, being able to work through a problem, try different solutions
- Application support / triaging
- Awareness/experience of workflow solutions
Advantageous experience:
- Business knowledge of Life/Pensions/Investment products
- Experience of working with Sonata
- Knowledge T-SQL/P-SQL
For more information please get in touch.
Application Support Specialist employer: Change Digital - Digital & Tech Recruitment
Contact Detail:
Change Digital - Digital & Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Familiarise yourself with the specific applications and technologies mentioned in the job description, such as Sonata and T-SQL. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your problem-solving approach in detail. Think of examples where you've successfully debugged workflow failures or configured applications to meet business needs, as these experiences will be crucial for the Application Support Specialist role.
✨Tip Number 3
Showcase your communication skills by practicing how you would explain complex technical issues to non-technical users. This is vital for providing effective application support and will set you apart from other candidates.
✨Tip Number 4
Research the company’s transformation journey and be ready to discuss how your skills can contribute to their goals. Understanding their story will help you connect with the interviewers and show that you're invested in their success.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with software applications, particularly in support and configuration. Emphasise any relevant skills such as T-SQL or P-SQL, and mention your familiarity with workflow solutions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their needs, particularly your problem-solving skills and ability to work in a team environment.
Showcase Relevant Experience: When detailing your previous roles, focus on specific examples where you analysed, designed, or implemented changes to applications. Highlight any experience you have with business processes or application support.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Change Digital - Digital & Tech Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with application support and configuration. Highlight specific examples where you've successfully implemented changes or resolved issues, especially in complex applications.
✨Demonstrate Problem-Solving Abilities
Employ the STAR method (Situation, Task, Action, Result) to illustrate how you've tackled challenges in previous roles. This will show your initiative and ability to work through problems effectively.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to support users who aren't as tech-savvy.
✨Research the Company
Familiarise yourself with the company's story and their current transformation. Understanding their business processes and how your role fits into their goals will demonstrate your genuine interest in the position.
