At a Glance
- Tasks: Manage the vehicle ordering process and ensure seamless delivery for a global automotive brand.
- Company: Changan Automobile, a leading Chinese manufacturer expanding in Europe.
- Benefits: Competitive salary, diverse team, and the chance to shape a new function.
- Other info: Opportunity to work in a fast-paced environment with start-up energy.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Bachelor’s degree and 5+ years in automotive operations or related fields.
The predicted salary is between 40000 - 50000 € per year.
About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centers in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.
About the Role
We are seeking a highly organised and detail-oriented Vehicle Ordering and Operations Assistant Manager to drive the accuracy, efficiency, and continuous improvement of Changan’s vehicle management processes in the UK. You will take ownership of the end-to-end vehicle delivery journey, ensuring seamless supply from order through to customer delivery. This includes managing stock at port (including colour mix and age profile), overseeing dealer wholesale activity, and ensuring invoice and delivery accuracy.
As a key contributor to the customer experience, you will ensure dealers and customers receive timely, accurate updates on vehicle status and delivery timelines. Acting as the in-house “super user” for the vehicle ordering system, you will manage all internal and fleet vehicle orders while serving as the primary liaison between the dealer network, internal stakeholders, and the IT development team. Your work will directly influence vehicle availability, dealer satisfaction, and operational performance as we scale our UK operations. This role works cross-functionally with Finance, Logistics, Sales, IT, and dealer partners to drive process optimisation, data integrity, and exceptional service standards.
Requirements
- Qualifications: Bachelor’s degree in Business, Operations, Logistics, Supply Chain, IT or a related field
- Minimum of 5+ years’ experience in automotive operations, sales operations, network management or commercial analysis roles
Skills we are looking for:
- Excellent organisational skills and attention to detail
- Strong cross-functional communication and stakeholder management
- Confident in delivering training and system support
- Comfortable working in a fast-paced, evolving environment
- Proactive mindset with a continuous improvement focus
- Strong data analysis and problem-solving capabilities
- Ability to manage process documentation and reporting
Duties & Responsibilities
- Own and manage the end-to-end vehicle ordering process for all internal and fleet vehicle orders across the UK, ensuring complete accuracy.
- Monitor and manage stock profiles to minimise aged stock at port and across the dealer network.
- Serve as the in-house super user for the vehicle ordering system, providing expert support to internal and external stakeholders.
- Analyse ordering data to identify trends, bottlenecks, and errors, driving continuous process improvement.
- Collaborate with IT to identify, define, and prioritise system enhancements and functionality improvements.
- Support User Acceptance Testing (UAT) for new system releases and updates.
- Provide timely first-line support to dealer network partners for ordering system queries.
- Develop and deliver training sessions and user documentation to improve system adoption and efficiency.
- Produce regular reports on ordering performance, accuracy, and delivery timelines.
Other Features
- The opportunity to help design and scale a brand-new vehicle ordering function for a global automotive brand entering the European market.
- A culturally enriching role with the opportunity to build something monumental.
- A diverse, multinational team.
- Start-up energy within secure corporate structures.
- Competitive, rewarding compensation package, based on your qualifications and experience.
If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.
Vehicle Ordering and Operations Assistant Manager in Birmingham employer: Changan UK R&D Centre Limited
Changan Automobile is an exceptional employer, offering a dynamic work environment in Munich that fosters innovation and collaboration. As part of a diverse, multinational team, employees benefit from competitive compensation, opportunities for professional growth, and the chance to shape the future of vehicle operations in Europe. With a focus on continuous improvement and a supportive corporate structure, Changan empowers its staff to make a meaningful impact in the automotive industry.
Contact Detail:
Changan UK R&D Centre Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Ordering and Operations Assistant Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Changan. Use LinkedIn to connect and engage with them; you never know who might give you a heads-up about job openings or even refer you directly.
✨Tip Number 2
Prepare for interviews by researching Changan’s operations and their vehicle management processes. Show us that you understand their commitment to quality and innovation. Tailor your responses to highlight how your experience aligns with their goals.
✨Tip Number 3
Practice your communication skills! As a Vehicle Ordering and Operations Assistant Manager, you'll need to liaise with various stakeholders. Mock interviews with friends can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in being part of Changan’s exciting journey in the European market.
We think you need these skills to ace Vehicle Ordering and Operations Assistant Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Ordering and Operations Assistant Manager role. Highlight your experience in automotive operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with Changan's mission. We love seeing enthusiasm and a personal touch, so let your personality come through!
Showcase Your Organisational Skills:Since this role requires excellent organisational skills, make sure to provide examples of how you've successfully managed complex processes in the past. We want to know how you keep things running smoothly and efficiently!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Changan!
How to prepare for a job interview at Changan UK R&D Centre Limited
✨Know Your Stuff
Make sure you understand Changan's mission and values, especially their focus on innovation and quality. Familiarise yourself with their vehicle management processes and how they operate in the UK market. This will show that you're genuinely interested and prepared.
✨Showcase Your Organisational Skills
As a Vehicle Ordering and Operations Assistant Manager, you'll need to demonstrate your excellent organisational skills. Prepare examples from your past experience where you've successfully managed complex processes or improved efficiency. Be ready to discuss how you can apply these skills at Changan.
✨Communicate Effectively
Cross-functional communication is key in this role. Practice articulating your thoughts clearly and concisely. Think about how you would explain technical concepts to non-technical stakeholders, as this will be crucial when liaising with dealers and internal teams.
✨Emphasise Continuous Improvement
Changan values a proactive mindset focused on continuous improvement. Be prepared to discuss specific instances where you've identified problems and implemented solutions. Highlight your data analysis skills and how you've used them to drive process optimisation in previous roles.
