At a Glance
- Tasks: Manage the vehicle ordering process and ensure smooth delivery for a global automotive brand.
- Company: Changan Automobile, a leading Chinese manufacturer expanding in Europe.
- Benefits: Competitive salary, diverse team, and the chance to shape a new function.
- Other info: Opportunity to influence vehicle availability and customer satisfaction.
- Why this job: Be part of an exciting journey in a fast-paced, innovative environment.
- Qualifications: Bachelor’s degree and 5+ years in automotive operations or related fields.
The predicted salary is between 40000 - 50000 £ per year.
About Changan
Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centres in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK.
About the Role
We are seeking a highly organised and detail-oriented Vehicle Ordering and Operations Assistant Manager to drive the accuracy, efficiency, and continuous improvement of Changan’s vehicle management processes in the UK.
You will take ownership of the end-to-end vehicle delivery journey, ensuring seamless supply from order through to customer delivery. This includes managing stock at port (including colour mix and age profile), overseeing dealer wholesale activity, and ensuring invoice and delivery accuracy.
As a key contributor to the customer experience, you will ensure dealers and customers receive timely, accurate updates on vehicle status and delivery timelines.
Acting as the in-house “super user” for the vehicle ordering system, you will manage all internal and fleet vehicle orders while serving as the primary liaison between the dealer network, internal stakeholders, and the IT development team. Your work will directly influence vehicle availability, dealer satisfaction, and operational performance as we scale our UK operations.
This role works cross-functionally with Finance, Logistics, Sales, IT, and dealer partners to drive process optimisation, data integrity, and exceptional service standards.
Requirements
Qualifications:
- Bachelor’s degree in Business, Operations, Logistics, Supply Chain, IT or a related field
- Minimum of 5+ years’ experience in automotive operations, sales operations, network management or commercial analysis roles
Skills we are looking for:
- Excellent organisational skills and attention to detail
- Strong cross-functional communication and stakeholder management
- Confident in delivering training and system support
- Comfortable working in a fast-paced, evolving environment
- Proactive mindset with a continuous improvement focus
- Strong data analysis and problem-solving capabilities
- Ability to manage process documentation and reporting
Duties Responsibilities
- Own and manage the end-to-end vehicle ordering process for all internal and fleet vehicle orders across the UK, ensuring complete accuracy.
- Monitor and manage stock profiles to minimise aged stock at port and across the dealer network.
- Serve as the in-house super user for the vehicle ordering system, providing expert support to internal and external stakeholders.
- Analyse ordering data to identify trends, bottlenecks, and errors, driving continuous process improvement.
- Collaborate with IT to identify, define, and prioritise system enhancements and functionality improvements.
- Support User Acceptance Testing (UAT) for new system releases and updates.
- Provide timely first-line support to dealer network partners for ordering system queries.
- Develop and deliver training sessions and user documentation to improve system adoption and efficiency.
- Produce regular reports on ordering performance, accuracy, and delivery timelines.
Other Features
- The opportunity to help design and scale a brand-new vehicle ordering function for a global automotive brand entering the European market.
- A culturally enriching role with the opportunity to build something monumental.
- A diverse, multinational team.
- Start-up energy within secure corporate structures.
- Competitive, rewarding compensation package, based on your qualifications and experience.
If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.
Vehicle Ordering and Operations Assistant Manager employer: Changan UK R Centre Limited
Changan Automobile is an exceptional employer, offering a dynamic work environment in Munich that fosters innovation and collaboration. With a focus on employee growth, the company provides opportunities to shape the future of vehicle operations in Europe while being part of a diverse, multinational team. Enjoy competitive compensation and the chance to contribute to a pioneering automotive brand as it expands its footprint in the European market.
Contact Details:
Changan UK R Centre Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Ordering and Operations Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Changan. Use LinkedIn to connect and engage with them; you never know who might help you land that interview.
✨Tip Number 2
Prepare for the interview by researching Changan's operations and their vehicle management processes. Show us you understand their commitment to quality and innovation, and be ready to discuss how your skills can contribute to their goals.
✨Tip Number 3
Practice your communication skills! As a Vehicle Ordering and Operations Assistant Manager, you'll need to liaise with various stakeholders. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Changan and being part of their exciting journey in Europe.
We think you need these skills to ace Vehicle Ordering and Operations Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Vehicle Ordering and Operations Assistant Manager role. Highlight your organisational skills, attention to detail, and any relevant experience in automotive operations or logistics.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for Changan. Share specific examples of how you've driven process improvements or managed cross-functional teams in the past. This is your chance to show off your personality!
Showcase Your Data Skills:Since data analysis is key for this role, make sure to mention any experience you have with analysing data trends or solving problems using data. We want to see how you can contribute to our continuous improvement focus.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Changan!
How to prepare for a job interview at Changan UK R Centre Limited
✨Know Your Stuff
Make sure you understand Changan's vehicle management processes and the specifics of the role. Familiarise yourself with their operations in Europe, especially how they blend European design with Chinese technology. This knowledge will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
As the role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed complex processes or improved efficiency. Be ready to discuss how you handle multiple tasks and ensure accuracy in a fast-paced environment.
✨Communicate Effectively
Since the position involves cross-functional communication, practice articulating your thoughts clearly. Think about how you would explain technical concepts to non-technical stakeholders. Highlight any experience you have in training others or managing stakeholder relationships.
✨Emphasise Continuous Improvement
Changan values a proactive mindset focused on continuous improvement. Prepare to discuss specific instances where you've identified problems and implemented solutions. Show that you're not just about maintaining the status quo but are eager to drive positive change.
