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- Tasks: Manage a portfolio of properties, ensuring customer satisfaction and compliance with regulations.
- Company: Join Chaneys Chartered Surveyors, a trusted property management company with over 50 years of experience.
- Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
- Why this job: Be part of a supportive team focused on professional growth and making a positive impact.
- Qualifications: Experience in property management and strong customer service skills are essential.
- Other info: Flexible working hours and opportunities for career advancement await you!
The predicted salary is between 36000 - 60000 £ per year.
Position: Property Manager
Location: Hybrid Homeworking/Head Office – Chaneys – Chiltern House, Marsack Street, Reading, RG4 5AP
Working Hours: 08:30 17:00, Monday – Friday
Salary: Competitive
About Chaneys Chartered Surveyors:
Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords.
Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
The company offers various benefits, including:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The role ofProperty Manager is responsible for the day to day management of a portfolio of developments in and around the Reading area. Key responsibilities and tasks include:
- To carryout development inspections as necessary to ensure the Companies responsibilities are met.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- Ensuring Customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health & Safety and Industry legislation is adhered to.
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- At least 3 years experience in the residential property management sector.
- ATPI qualified (desirable)
- An understanding of the Building Safety Act 2022 and Fire Safety regulations.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- A proven track record of budgeting and account management.
- Must have a full UK driving license.
- Must have intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.
Contact Detail:
Chaneys Chartered Surveyors & Property Managers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Reading. Understanding the specific challenges and opportunities in this area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local events or join online forums to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the Property Manager position.
✨Tip Number 3
Brush up on your negotiation skills, as they are crucial for this role. Consider role-playing scenarios with a friend or colleague to practice handling various situations you might encounter while managing properties and dealing with clients.
✨Tip Number 4
Research Chaneys Chartered Surveyors and their approach to property management. Understanding their values and client-focused philosophy will allow you to tailor your conversations and show how you align with their mission during the interview process.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Property Manager position. Tailor your application to highlight relevant experience in residential property management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in customer service, budgeting, and account management. Provide specific examples of how you've successfully managed properties or resolved customer queries in the past.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language in your CV and cover letter, and consider including examples of successful negotiations or presentations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Property Manager.
How to prepare for a job interview at Chaneys Chartered Surveyors & Property Managers
✨Showcase Your Customer Service Skills
As a Property Manager, you'll be dealing with various clients and their concerns. Prepare examples from your past experiences where you successfully resolved customer issues or improved client relationships. This will demonstrate your ability to manage customer expectations effectively.
✨Understand the Legislation
Familiarise yourself with leasehold property legislation and any relevant health and safety regulations. Being knowledgeable about these topics will not only impress your interviewers but also show that you're serious about the role and its responsibilities.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think of situations where you had to negotiate with contractors or manage budgets. Practising your responses will help you articulate your thought process and decision-making skills clearly.
✨Demonstrate Attention to Detail
Attention to detail is crucial in property management. Bring along examples of reports or projects you've managed that required meticulous attention. Highlight how your thoroughness led to successful outcomes, which will resonate well with the interviewers.
