Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and enhance the Workday experience for users while collaborating with global teams.
- Company: Join CHANEL, a luxury brand known for its innovative approach and collaborative culture.
- Benefits: Permanent full-time role with opportunities for growth in a dynamic environment.
- Why this job: Make a real impact on employee experiences within a prestigious global company.
- Qualifications: 4+ years of Workday experience and strong communication skills required.
- Other info: Be part of a team that values data integrity and fosters positive relationships.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: London Headquarters or Paris France. Reports to: Head of Core People Solutions. Contract: Permanent, Full time. You are an accomplished Workday Business Analyst with a solid track record of interpreting business requirements and delivering solutions within the Workday ecosystem. You thrive on collaborating with stakeholders and fostering authentic and positive relationships. If this describes you, we invite you to apply for the role of Workday Analyst at CHANEL.
About the Core People Solutions Team at CHANEL
The Workday Analyst is a vital member of our Core People Solutions team, tasked with maintaining and enhancing the Workday experience for end-users and ensuring the smooth operation of essential people processes. Situated in our London headquarters, our Workday Analysts are part of a core team of Subject Matter Experts who safeguard the system\’s integrity and accuracy, managing system configurations. Our IT team, based in India, oversees system integrations and responds to service requests from regional stakeholders. We are seeking to expand our London team with a Workday Analyst who will support the various geographic areas and time zones where Workday is deployed, serving as the single source of truth for managing our employee life cycle.
Your Role @ CHANEL
Workday Analysts report to the global team, working in close collaboration with our regional Workday support teams to provide Tier-2 support activities. They serve as the main point of contact in their respective time zones, advocating for global principles and ensuring consistent Workday configurations. Initially focused on Workday, there is potential for the role to grow to include other technological solutions centered around this Core Solution as we continue to enhance our People technology ecosystem and support model (i.e., Workday Extend).
Your Impact at CHANEL
Day-to-Day Support Activities
- Act as the primary point of contact for the regional Workday Support Team, addressing inquiries and issues, and aligning on action plans while providing expertise and guidance for defect investigation or configuration change requests.
- Triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the global team. Participate in relevant testing activity.
- Record root-cause and impact analyses, as well as configuration documentation for all tickets.
- Manage security assignments and approvals within the time zone and handle service requests when necessary.
- Prepare and communicate KPIs related to support and Workday adoption/usage within the time zone.
- Change and Communication Support
- Work with regional teams to facilitate ongoing adoption of Workday features and functionality.
- Provide insights to global leads based on user needs and experiences to enhance the overall Workday experience.
- Disseminate key information and decisions to the global HR communities.
- Train regional teams on new Workday features.
- Release Management and Ad-hoc Projects
- Review and assess feature updates provided by Workday.
- Adapt test scripts for configuration changes and partner with regional teams for local regression testing.
- Document and support regional change request requirements.
- Assist with end-to-end testing for releases and configuration changes.
- Governance
- Assist Data Stewards in their roles.
- Oversee data accuracy and collaborate on data quality improvements.
- Implement global data requirements and resolve technical data issues.
- Suggest and maintain system-enforced data controls as agreed with Data Owners & Stewards.
What You Bring to the Role
- Extensive knowledge of HCM processes, specifically in Compensation/Advanced Compensation, and understanding of HR functions and business processes.
- Proficient in requirements elicitation and business process modeling.
- Proven decision-making skills with the ability to drive business results.
- Excellent communication skills, able to engage with all organizational levels.
- Minimum 4 years of Workday Analyst/Administrator experience with cloud SaaS HR applications.
- At least 2 years of direct Workday HCM and Absence/Time tracking configuration experience.
- Bachelor’s Degree or equivalent work experience preferred.
- Highest commitment to data confidentiality.
- Ability to manage multiple projects in a dynamic environment.
- Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow).
- A proactive team player who is willing to go the extra mile.
- Embody the company\’s core values in all aspects of work.
- Notions of Spanish, Portuguese or French would be a plus.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Research, Analyst, and Information Technology
Industries
- Retail and Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at CHANEL.
Get notified about new Business Analyst jobs in London, England, United Kingdom.
#J-18808-Ljbffr
Workday Business Analyst employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workday Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CHANEL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can seriously boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Workday functionalities. Brush up on your HCM processes and be ready to discuss how you've tackled similar challenges in the past. Show them you're not just a fit, but the perfect fit!
✨Tip Number 3
Practice your communication skills! Since you'll be engaging with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team at CHANEL.
We think you need these skills to ace Workday Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Workday Business Analyst role. Highlight your Workday experience and any relevant projects you've worked on to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you an ideal candidate. Don't forget to mention your collaborative spirit and ability to foster relationships!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think critically and drive results, especially when it comes to Workday configurations and support.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Chanel
✨Know Your Workday Inside Out
Before the interview, make sure you brush up on your Workday knowledge. Familiarise yourself with the latest features and functionalities, especially those related to HCM processes and compensation. Being able to discuss specific examples of how you've used Workday in past roles will show your expertise.
✨Showcase Your Stakeholder Collaboration Skills
Since this role involves working closely with various stakeholders, prepare to share examples of how you've successfully collaborated in the past. Think about times when you’ve resolved conflicts or facilitated communication between teams, as this will highlight your ability to foster positive relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating how you would handle specific situations, such as a configuration issue or a user adoption challenge. This will demonstrate your analytical thinking and decision-making abilities.
✨Emphasise Your Proactive Approach
The job description mentions the need for a proactive team player. Be ready to discuss instances where you took the initiative to improve processes or enhance user experiences. Highlighting your willingness to go the extra mile will resonate well with the interviewers.
