Stock Controller, New Bond Street

As a member of our Stock Control team, your mission is to effectively manage the movement of stock and supplies into, around and out of our self‑ridges boutique. This role offers the chance to join a dynamic team during an exciting period.

Responsibilities

• Accurate receipt of deliveries, ensuring that goods received correspond with appropriate documentation and maintaining the computerized inventory system accurately.
• Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary.
• Develop and maintain expert product knowledge to be shared as appropriate.
• Communicate and liaise effectively with colleagues and management within own and other boutiques, as well as with CHANEL Head Office as required.
• Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale, ensuring good time management and sufficient boutique cover at all times.
• Approach all interactions with a helpful and courteous manner, remaining reliable, supportive and flexible as the business demands.
• Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times.
• Timely and accurate completion of any necessary administration, adhering to set procedures and policies.
• Assist with regular stock level checks, review alterations and holds as appropriate.
• Assist with the preparation and attendance of regular events including special events, promotions, stock taking, etc.
• Ensure all goods are security tagged, ticketed, handled and stored with due care.
• Assist with the maintenance of relevant displays and prompt replacement of sold products.
• Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge.

What you will bring

• Excellent communication skills and an ability to build relationships with internal colleagues and external partners.
• Experience of managing the movement of stock and supplies in a fast‑paced, high‑volume environment.
• Experience in helping team members be their best selves.
• Experience in working proactively and reactively as part of a dynamic and collaborative team.
• Knowledge of SAP and MS Office.
• Working knowledge of RFID.

Benefits at Chanel

• Physical Wellbeing: Private Medical Insurance covering pre‑existing conditions and ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation.
• Financial Wellbeing: Pension, Life Assurance, Retail Discounts across multiple retailers.
• Mental Wellbeing: Employee Assistance Programmes and other support lines.
• Platforms: Multiple platforms to support wellbeing.
• Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and additional holidays.

Benefits are eligibility dependent and subject to change at any time.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.