At a Glance
- Tasks: Lead and develop the retail business in London, focusing on flagship accounts.
- Company: Join CHANEL, a luxury brand known for its innovative culture.
- Benefits: Enjoy private medical insurance, pension plans, and exclusive discounts.
- Why this job: Make a real impact in a dynamic luxury retail environment.
- Qualifications: 5+ years in a field manager role within the beauty industry.
- Other info: Collaborative culture that encourages personal growth and team success.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Sales Manager, London role at CHANEL.
Location: Field Based | Reports to: Head of Sales | Contract: Fixed Term Contract until January 2027, Full Time
Your role @Chanel
The Sales Manager for London is a Regional Manager level role, responsible for taking overall accountability for the retail business within a specific geographical area with a key focus on flagship accounts. Identify and develop opportunities to grow the CHANEL business and work with the Field Retail Development Managers to execute the brand priorities, ensuring the standards reflect that of the CHANEL image. The Sales Manager for London is responsible for identifying areas of opportunity that could impact the overall F&B business and take the project lead to develop and execute these.
What impact you can create at Chanel
- Empower and develop the Field Retail Development Managers
- Ability to build strong, professional relationships with Store Managers, Sales Managers and key decision makers within stores to ensure optimum working partnerships in the development of the CHANEL business
- Contribute to the overall brand\’s sales growth by identifying new opportunities that can be executed across all different business models
- Demonstrate high operational understanding of Stand-Alone businesses and work on enhancing the procedures already in place
- Take overall responsibility for all loss prevention in Stand Alone Boutiques and identify ways to prevent/improve this
- Communicate stock intake issues in Wholesale and potential solutions to Head of National Accounts
- Encourage a one-house vision through working with key stakeholders in other divisions to maximise sales in key doors
- Identify and implement a London Region specific strategy that supports the brand’s objectives
- Share regional trends and opportunities with key stakeholders to influence overarching strategies
- Work alongside the Retail Development Managers to drive area-specific sales plans
- Conduct quarterly retail meetings to review performance and develop business acumen
- Oversee key doors recruitment and optimise staffing levels and team quality
- Ensure HR procedures are followed
- Provide support, advice and direction to line reports; prepare reports as requested to provide insight into Brand performance within the Region
- Progress and develop the Retail Sales, theatre and image of the Chanel Brand within these doors
- Ensure staffing quality and complement reflects the service level offered in these accounts
Note: This is an impact-focused summary and responsibilities are not exhaustive; additional duties may be shared during interview.
What you will bring to the role
- Ability to problem-solve and prioritise in an ever-changing retail landscape
- Experience in leading a field team
- Relationship-driven mindset with strategic thinking abilities
- Ability to prioritise and multitask while meeting deadlines and managing multiple workstreams
- Proven track record in achieving KPIs
- Confident in articulating sales performance with wider teams
- Proven operational excellence in a fast-paced luxury environment
- Ability to build external relationships to seek further business opportunities
The ideal candidate should
- Have 5+ years’ experience in a field manager role within the beauty industry
- Have strong retailer relationships with key retailers
- Have experience working with multi-site businesses
- Experience working across wholesale and owned retail
You are energised by
- Working in a highly collaborative environment that encourages performance
- Creating an inspirational and supportive work environment for your team
- Thriving in an environment where personal growth is encouraged
- Being highly organised and reliable
- Collaborating across departments to achieve a common goal
Benefits at Chanel
- Physical Wellbeing: Private Medical Insurance (including pre-existing conditions), Online GP, and Cycle Scheme
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts
- Mental Wellbeing: Employee Assistance Programmes and Support Lines
- Lifestyle: Arts & Culture Ticket Discounts and Chanel product discounts
- Employee Recognition: Service Awards Programme with Chanel products, retail vouchers and additional holidays
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contribution to collective progress. We value the perspective, experience and potential you could bring to CHANEL.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Retail and Retail Luxury Goods and Jewelry
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Sales Manager, London employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find folks who work at CHANEL or similar companies. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research CHANEL's values and recent news. Think about how your experience aligns with their goals, especially in sales and team leadership. We want you to shine when it comes to discussing your achievements and how you can contribute to their success.
✨Tip Number 3
Showcase your problem-solving skills! In the luxury retail world, challenges pop up all the time. Be ready to share examples of how you've tackled issues in the past, especially in fast-paced environments. This will demonstrate your ability to thrive under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Manager, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Manager role at CHANEL. Highlight your experience in the beauty industry and any relevant achievements that showcase your ability to drive sales and manage teams effectively.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built relationships with key stakeholders and contributed to sales growth in previous positions.
Showcase Your Problem-Solving Skills: In your application, emphasise your problem-solving abilities. We want to see how you've tackled challenges in a fast-paced retail environment and what strategies you've implemented to achieve success.
Apply Through Our Website: Don't forget to apply through our website! This ensures your application gets to the right people and shows us you're serious about joining the CHANEL team. We can't wait to hear from you!
How to prepare for a job interview at Chanel
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of KPIs and sales performance. Brush up on your past achievements and be ready to discuss specific figures that showcase your success in driving sales growth.
✨Build Relationships
Since this role involves working closely with Store Managers and key decision-makers, think about how you can highlight your relationship-building skills. Prepare examples of how you've successfully collaborated with others to achieve business goals.
✨Showcase Your Strategic Thinking
CHANEL is looking for someone who can identify opportunities and develop strategies. Be prepared to discuss how you've approached similar challenges in the past and what innovative solutions you've implemented to drive results.
✨Understand the Brand
Familiarise yourself with CHANEL's brand values and image. During the interview, express how your personal values align with the brand and how you can contribute to maintaining its prestigious reputation in the luxury market.