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- Tasks: Engage clients with your passion for fragrance and beauty, creating personalised experiences.
- Company: Join CHANEL, a luxury brand known for its creativity and positive impact on the world.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
- Why this job: Be part of a collaborative team, develop your skills, and inspire clients with luxury products.
- Qualifications: Experience in client-facing roles and a genuine passion for beauty products are essential.
- Other info: This is a permanent part-time role, working 30 hours a week across any 4 days.
Part Time Fragrance & Beauty Sales Consultant
Location: John Lewis Nottingham
Contract: Permanent, 30 hours/week, any 4 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
\”In order to be irreplaceable, one must always be different\” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL\’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client\’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client\’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
- Fostering meaningful client experience
- Achieving sustainable growth and performance based on targets and KPI\’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100\’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. #J-18808-Ljbffr
Part Time Fragrance & Beauty Sales Consultant - John Lewis Nottingham employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Fragrance & Beauty Sales Consultant - John Lewis Nottingham
✨Tip Number 1
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Being knowledgeable about their offerings will not only help you in conversations with potential clients but also demonstrate your genuine passion for the brand.
✨Tip Number 2
Practice your client engagement skills by role-playing different scenarios with friends or family. This will help you refine your ability to listen actively and respond to client needs, which is crucial for a sales consultant role.
✨Tip Number 3
Stay updated on the latest trends in the fragrance and beauty industry. Follow relevant blogs, social media accounts, and influencers to gather insights that you can share during your interactions, showcasing your enthusiasm and expertise.
✨Tip Number 4
Network with current or former employees of CHANEL or similar luxury brands. They can provide valuable insights into the company culture and expectations, helping you tailor your approach when applying for the position.
We think you need these skills to ace Part Time Fragrance & Beauty Sales Consultant - John Lewis Nottingham
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand CHANEL's values and mission. Familiarise yourself with their products and the unique experience they aim to provide to clients. This knowledge will help you tailor your application to reflect your alignment with the brand.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client-facing roles, particularly in beauty or luxury retail. Use specific examples to demonstrate how you've delivered excellent customer service and built lasting client relationships.
Showcase Your Passion: Express your enthusiasm for fragrance and beauty products in your application. Mention any relevant training, personal experiences, or knowledge of current trends that showcase your genuine interest in the industry.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Address the key skills and attributes mentioned in the job description, such as empathy, problem-solving, and a service-oriented approach, to demonstrate that you are the ideal candidate.
How to prepare for a job interview at Chanel
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for fragrance, makeup, and skincare during the interview. Share personal experiences or stories that highlight your love for beauty products, as this will resonate with CHANEL's values.
✨Demonstrate Client-Centric Skills
Prepare examples from your past roles where you provided exceptional client service. Highlight how you tailored experiences to meet individual client needs, showcasing your ability to listen actively and empathise with customers.
✨Know Your Products
Familiarise yourself with CHANEL's product range and current trends in the beauty industry. Being able to discuss specific products and their benefits will demonstrate your expertise and confidence in the field.
✨Emphasise Team Collaboration
CHANEL values a collaborative environment, so be ready to discuss how you've worked effectively within a team. Share instances where you contributed to collective goals and supported your colleagues to achieve success.
