Stock Controller, Harrods in London

Location: CHANEL Harrods

Contract: Permanent, Full Time

ABOUT THE JOB

As a member of our Stock Control team your mission is to effectively manage the movement of stock and supplies into, around and out of our Selfridges boutique. This is a great opportunity to join a highly dynamic team at a very exciting time.

What impact you create at Chanel:

• Accurate receipt of deliveries, ensuring that goods received correspond with the appropriate documentation as well as maintaining the computerised inventory system accurately.
• Arrange for return and transfers of stock as requested, liaising with colleagues and recipients as necessary.
• Develop and maintain expert standards of product knowledge to be shared as appropriate.
• Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required.
• Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times.
• Apply a helpful and courteous manner towards all colleagues, remaining reliable, supportive and flexible as the business demands.
• Ensure absolute confidentiality of the Company’s commercial activities and internal affairs at all times.
• Timely and accurate completion of any necessary administration, adhering to set procedures and policies as appropriate.
• Assist with regular stock level checks, and review alterations and holds as appropriate.
• Assist with the preparation as well as attending regular events including special events, promotions, stock taking etc.
• Ensure all goods are security tagged, ticketed, handled and stored with due care.
• Assist with the maintenance of relevant displays and the prompt and correct replacement of sold products.
• Successfully participate in and complete any training provided, acquiring and applying high standards of customer service and product knowledge.

You are energised by:

• Working in a highly collaborative and diverse environment.
• Working creatively to solve problems as part of a team and as an individual.
• Creating the operational and logistical foundations for a successful boutique.
• Fostering a meaningful client experience centred around connection and the beauty of the brand.
• Collaborating across multiple levels of the business to deliver excellent results.

What you will bring:

• Excellent communication skills and an ability to build relationships with internal colleagues and external partners.
• Experience of managing the movement of stock and supplies in a fast paced, high-volume environment.
• Experience in helping team members be their best selves.
• Experience in working proactively and reactively as part of a dynamic and collaborative team.
• Knowledge of SAP and MS Office.
• Working knowledge of RFID.

What Chanel can offer you:

• Delivery of excellence in an environment that places long term success of CHANEL and its people at the forefront.
• An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL.
• An environment to express both your curiosity and capability, where individual learning styles are embraced, with the aim of creating sustainable long term personal and professional growth.
• Contributing to the on-going and companywide vision of sustainability.

Benefits at Chanel:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
• Platforms: Multiple Platforms to support across Wellbeing.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.

*Benefits are eligibility dependant and subject to change at any time.