Senior Luxury Client Care Lead – Omnichannel in London

Senior Luxury Client Care Lead – Omnichannel in London

London Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Chanel

At a Glance

  • Tasks: Lead Client Care teams to deliver a luxury experience for CHANEL clients.
  • Company: Join the iconic CHANEL brand known for its elegance and innovation.
  • Benefits: Comprehensive wellbeing support and employee recognition opportunities.
  • Other info: Collaborative environment with a focus on personal and professional growth.
  • Why this job: Be part of a luxury brand and shape exceptional client experiences.
  • Qualifications: Experience in client care and strong leadership skills.

The predicted salary is between 60000 - 80000 Β£ per year.

CHANEL is seeking a Senior Manager, Client Care to lead the Client Care Advisor teams in London. This role is responsible for delivering a luxury experience across various client touchpoints and ensuring alignment with CHANEL’s brand values.

The ideal candidate will drive client-centric initiatives, develop the team, and collaborate with various departments.

Benefits include comprehensive wellbeing support and employee recognition opportunities.

Senior Luxury Client Care Lead – Omnichannel in London employer: Chanel

CHANEL is an exceptional employer that prioritises the wellbeing and development of its employees, offering comprehensive support and recognition opportunities. Working in London, you will be part of a dynamic team dedicated to delivering a luxury experience that aligns with CHANEL's prestigious brand values, fostering a collaborative and client-centric work culture that encourages personal and professional growth.

Chanel

Contact Details:

Chanel Recruitment Team

We think you need these skills to ace Senior Luxury Client Care Lead – Omnichannel in London

Client-Centric Approach
Team Leadership
Luxury Brand Experience
Cross-Department Collaboration
Initiative Development
Communication Skills
Customer Relationship Management