At a Glance
- Tasks: Be a fashion-forward Sales Assistant, driving sales and creating memorable client experiences.
- Company: Join Maison Michel, a luxury brand known for its unique style and collaborative culture.
- Benefits: Competitive pay, career growth opportunities, and a chance to work in a vibrant retail environment.
- Other info: Join a dynamic team and grow with us as we embark on exciting new projects.
- Why this job: Become a true Brand Ambassador and make a difference in the luxury fashion world.
- Qualifications: Experience in sales, a passion for luxury fashion, and strong interpersonal skills.
The predicted salary is between 22050 - 26950 £ per year.
The Opportunity Maison Michel is looking for a Sales Assistant to join our flagship store in Mayfair, London. An amazing opportunity as a true Brand Ambassador.
What a role as a Maison Michel Sales Assistant means:
- Fashion forward by making the difference with a unique know-how in sales
- Meeting the sales targets and implementing actions to improve performance
- Mastering sales techniques and sales KPIs
- Offering a unique and inspiring service in store with a stylistic approach
Client oriented by bringing to life the Maison Michel client experience:
- Mastering a luxury selling ceremony and clientelling
- Overseeing the services and actions to implement towards customers
- Building a long-term relationship with customers in order to build your own client book
Product specialist by maintaining a good knowledge about collections and material:
- Having excellent knowledge of the House, its products, collections and inspirations
- Maintaining high standards of merchandise and product presentation
- Handling customer after-sales service
Operationally effective and supportive towards the Store Manager:
- Guarantee that all procedures are properly followed and applied
- Reporting regularly to your team and managers
- Understanding daily figures and sales performances vs Target and vs LY and proactively engage in team discussion on how to increase sales, recruit new customers and retain existing ones
Having an optimistic personality and daily commitment toward colleagues and work:
- Having a “can do” approach on a daily basis
- Being proactive and suggesting new ideas
- Willing to develop and build your career
Ideal Profile: We are looking for a curious and determined person who wants to be part of the Maison Michel adventure and who wants to grow up with the company in its new projects. To be considered for the above position you will be experienced in sales and clientelling. You are looking for an opportunity to develop yourself in the retail world. We are searching for people with a passion for luxury fashion and trends, strong emotional intelligence; generous, humble, independent and smiley with a collaborative teamwork approach. You will be able to demonstrate how you manage operational duties alongside pro-active and effective clientele development.
Sales Assistant in London employer: Chanel
Chanel is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to unique opportunities for professional development while collaborating with diverse international teams. The company's commitment to innovation and excellence ensures that your contributions will be valued, making your work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chanel, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chanel!
We think you need these skills to ace Sales Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chanel, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chanel and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chanel that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chanel
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
