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- Tasks: Support the Commercial Team with daily operations and communication for National Accounts.
- Company: Join CHANEL, a luxury brand that values creativity and individuality.
- Benefits: Enjoy private medical insurance, retail discounts, and wellness support.
- Why this job: Make an impact in the beauty industry while developing your skills in a dynamic environment.
- Qualifications: Proficient in Microsoft Office, especially Excel; strong communication and attention to detail.
- Other info: Gain valuable experience and build relationships within a prestigious company.
The predicted salary is between 36000 - 60000 £ per year.
Location: CHANEL Head office, London
Reports to: Senior National Account Manager
Contract: 6 Month Fixed-Term Contract, Full-Time
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
Your role @CHANEL
As the National Accounts Coordinator, you will support the Commercial Team with the day-to-day running of National Accounts. You will act as the first point of contact for daily communication and response to queries from other departments; Field Team and Retailers alike (orders and deliveries, stock availability, catalogue queries etc).
What impact you can create at Chanel
- Ownership of Product Catalogue, Cycle product launches and discontinuations:
- Quarterly/Bi-Annual retailer catalogue review for any discontinued stock and recalls
- Cycle documents: Obtain all new product information from the Fragrance & Beauty (F&B) Catalogue and Marketing, and create relevant NPI, LQSS and Line Lists
- Communicate all launches and any updates, internally and externally, as per their individual requirements and timelines (e.g. Marketing slides, New Line Forms, Product Matrixes, Vendor Article Forms, MSDS Forms)
- Ensure orders are received on time
- Ensure all retailers have launched products instore and online correctly
- Analyse Sell in vs Sell Through of new launch to ensure optimum performance and distribution
- Maintenance of Distribution List and Account Forms
- Sales Analysis:
- Prepare the sales data for weekly analysis
- Track retailer promotions / discounting
- Assist in quarterly sales analysis for Cycle meetings
- Campaign analysis for E-Retail channels
- Ad hoc reporting requests
- Sampling: E-Retail In Order Sampling and Instore initiatives
- Gift wrap
- Instore: Sell-in of seasonal gift wrap to stores/central warehouse
- Online Grey Market monitoring
- E-Retail bestsellers stock checks and liaising with retailers to confirm action
- E-Retail E-boutique checks: ensure guidelines are met and follow up on action points
- Other ad-hoc administration support across the Commercial Sales Team
What you will bring to the role
- Proficiency with Microsoft Office - Excel (advanced level required) & PowerPoint (building presentation decks)
- Clear and concise communicator
- Process driven, with excellent attention to detail
- You are energised by:
- Understanding more about Fragrance & Beauty within a luxury fashion environment
- Having to take on information quickly and accurately to add value to the team
- Working in a timely manner without compromise on detail or precision
- Contributing in the on-going and companywide version of sustainability.
Sustainability is one of CHANEL's key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL's House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What will you gain from this experience
- Build and maintain relationships with other internal departments (Retail, Marketing, Queensway Office)
- Develop an understanding and analysis of sales numbers and trackers
- Gain programme knowledge – consider personal training needs (SAP / PowerBI)
- Ability to build external relationships (Retail partners)
Benefits at CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100's more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependent and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
National Accounts Coordinator, Fragrance & Beauty in London employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Accounts Coordinator, Fragrance & Beauty in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CHANEL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research CHANEL's latest product launches and sustainability initiatives. Show them you're not just interested in the role but also passionate about their brand.
✨Tip Number 3
Practice your communication skills! As a National Accounts Coordinator, you'll need to be clear and concise. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the CHANEL family. Don’t miss out!
We think you need these skills to ace National Accounts Coordinator, Fragrance & Beauty in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the National Accounts Coordinator role. Highlight your proficiency in Microsoft Office, especially Excel, and any relevant experience in sales analysis or retail communication.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the fragrance and beauty industry, and how your unique qualities can contribute to CHANEL's mission. Be genuine and let your personality come through.
Showcase Your Attention to Detail: In this role, attention to detail is key. When submitting your application, double-check for any typos or formatting issues. A polished application shows that you care about quality and precision, just like we do at CHANEL.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Chanel
✨Know Your Products
Before the interview, dive deep into CHANEL's fragrance and beauty lines. Familiarise yourself with their latest launches and understand the brand's unique selling points. This will not only show your passion for the role but also help you answer questions about product knowledge confidently.
✨Master Excel and PowerPoint
Since proficiency in Microsoft Office, especially Excel and PowerPoint, is crucial for this role, brush up on your skills. Prepare to discuss how you've used these tools in past roles, perhaps by showcasing a project where you analysed sales data or created impactful presentations.
✨Communicate Clearly
As a National Accounts Coordinator, you'll be the first point of contact for various departments. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style and ensure you can convey information effectively.
✨Show Your Passion for Sustainability
CHANEL places a strong emphasis on sustainability. Be prepared to discuss how you can contribute to their sustainability goals. Share any relevant experiences or ideas you have that align with their mission, demonstrating that you're not just a fit for the role, but also for the company's values.
