Marketing Analyst, UK, Fragrance & Beauty
Location: CHANEL Head office, London
Reports to: Head of Marketing – Fragrance & Beauty UK Region
Contract: Permanent, Full-Time
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
Your role @CHANEL:
The Marketing Analyst is responsible for providing relevant and key insights that will contribute to the overall business strategy from a product and market point of view. This role will provide advanced analytics to inform actionable insights to the F&B UK Region teams through compelling data-storytelling that can positively impact business decisions. Ensuring insights and analytics are continuously align to the key business priorities and support the infusion of a data-driven mindset across the F&B UK Region.
What impact you can create at Chanel:
Marketing Analyst will be responsible for product and market analytics, leveraging multiple data sources to identify opportunities and recommend impactful business actions through compelling data-storytelling aligned with F&B and regional priorities.
- Manage insight projects end to end working closely with stakeholders to fully understand requirements and provide collaborative solutions based on a commercial, market, brand and analytical understanding.
- Through data story-telling recommend strategic proposals based on the insights you draw from analytics and communicating insight outputs to key stakeholders effectively.
- Set and monitor relevant KPIs to continuously track campaign and product performance. Design, build and manage dashboards and reports featuring key product and campaign performance indicators in close collaboration with Marketing Team providing rich context to the insights
- In collaboration with F&B Director and Head of Marketing, produce deep market and competitor analysis to inform business strategy.
- Produce Monthly Market report and executive summary and share with F&B Community.
- Support, when required, team members with reporting and developing their analysis skills, including training on DecisionKey.
- Work collaboratively with the other analysts across F&B to tackle business requests to use combined expertise to provide more actionable insights and recommendations. Support the creation a thriving analytics environment in F&B where knowledge and ideas are shared and aligned.
- Investigate existing data sources and subscriptions within F&B division. Set up and manage a data hub platform for product & market insights for teams to share and find data and insights
- Support Data Management & Governance at CHANEL working with BI, IT, Retail and E-Com to ensure data quality to optimise insights outputs. Support with F&B data stewardship needs for upcoming data integrations.
What you will bring to the role:
- Experience in a business insights role, with strong analytical, problem-solving, and data governance skills.
- Strong ability to translate insights and analysis into compelling data-storytelling that drives business impact
- Proven track record working with and analysing multiple sources to manipulate data
- Proficiency in creative data visualisation (PowerBI)
- Excellent communication and relationship-building abilities with stakeholders, coupled with an agile, proactive mindset focused on continuous business improvement.
- Strong attention to detail and capability to prioritise workload according to business needs.
You are energised by:
- Working in a highly collaborative environment across regional, local and global teams
- Making a tangible impact through insights and influencing business decision
- Being the expert with ownership of key processes, tools, and strategic initiatives
- Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What you will gain from this experience:
- Being part of a dynamic Marketing Team
- Opportunity to work with the most well-known luxury Global brands with a wealth of heritage
- Empowerment to take ownership of your impact within the brand
- You will be equipped and supported to drive your development and meet your career aspirations
- To further develop your knowledge of the ever-evolving beauty industry
- An opportunity to work with senior stakeholders and influence business decisions
- The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.
Benefits at CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependent and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
