At a Glance
- Tasks: Act as a brand ambassador, building relationships and driving sales in Watch & Fine Jewellery.
- Company: Join CHANEL, a luxury brand known for its elegance and innovation.
- Benefits: Enjoy private medical insurance, pension plans, and exclusive discounts.
- Other info: Opportunity for personal and professional growth in a supportive environment.
- Why this job: Be part of a dynamic team, enhancing your skills while making a real impact.
- Qualifications: Strong interpersonal skills and a passion for luxury retail; Mandarin fluency preferred.
The predicted salary is between 30000 - 40000 € per year.
Location: CHANEL, Selfridges W&FJ
Contract: Fixed Term Contract until January 2027, Full Time
Reporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting relationships.
What Impact You Can Create At CHANEL
- Further the brand's growth in the Watch & Fine Jewellery space by acting as an ambassador for the brand.
- By understanding who the potential CHANEL W&FJ client is, proactively seek to grow awareness of the beauty and efficacy of our W&FJ product.
- By working collaboratively with our Fashion Division, there is a huge opportunity to convert a large and loyal CHANEL fanbase to our W&FJ product.
- By sharing your expertise, while also learning from the experts around you, you have the opportunity to enrich your knowledge and capabilities while also enriching your colleagues.
- By acting as a true team player with a full contribution to the operational and administrative aspects in support of the boutique and your colleagues, you can create a positive business environment.
You are energised by
- The Client Advisor is expected to show entrepreneurship in order to maximise sales, with the agreement and support of the Boutique Management.
- Taking initiatives and combining a strategic and spontaneous approach will be key for building a strong and personalised client relationship.
- Mapping out, networking and reviving dormant accounts are the core of the business development.
- Propose an action plan to attract identified VIPs to visit Bond Street Jewellery Flagship.
- Offering an ultimate customer ‘concierge’ service at all times, as well as nurturing the relationships with the clientele are critical to delivery.
- Having total knowledge of not just CHANEL product, but also having a deep appreciation of the wider Watch & Fine Jewellery market.
What You Will Bring
- Integrity and professionalism are core values at Chanel Fine Jewellery. The Sales Advisor is expected to remain professional, presentable and well-groomed at all times.
- A global point of view and an open mind who can relate to various cultures.
- Established network, mainly local, and trusted advisor of high-net-worth individuals, with a proven track record of client treatment.
- A contributor to both local and global communities with an ability to acquire clients in an emotionally intelligent and sophisticated manner.
- Very strong and thoughtful personal relations skills with clients as well as team members.
- Curiosity for culture, the arts and current affairs.
- Demonstrated track record of acting as a contributing member for a sales team in a Watch & Fine Jewellery environment.
- Fluency in Mandarin is preferable.
What Chanel Can Offer You
- Delivery of excellence in an environment that places long term success of CHANEL and its people at its forefront.
- An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL.
- An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth.
Benefits At CHANEL
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Platforms: Multiple Platforms to support across Wellbeing.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
FTC Client Advisor, Selfridges W&FJ in London employer: Chanel
CHANEL is an exceptional employer that fosters a culture of excellence and inclusivity, providing its employees with the opportunity to thrive in a dynamic environment. As a Client Advisor at our Selfridges W&FJ location, you will benefit from comprehensive wellbeing programmes, professional growth opportunities, and a supportive team atmosphere that values your contributions. With access to exclusive discounts and recognition initiatives, CHANEL empowers you to build meaningful relationships while representing a prestigious brand in the luxury market.
StudySmarter Expert Advice🤫
We think this is how you could land FTC Client Advisor, Selfridges W&FJ in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into CHANEL's history, values, and their Watch & Fine Jewellery line. This will not only impress your interviewers but also help you connect with the brand's ethos.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Client Advisor. Plus, it shows your genuine interest in the role!
✨Tip Number 3
Showcase your entrepreneurial spirit! Think of creative ways to attract clients and present them during your interview. Whether it's a unique marketing idea or a personal touch in client relationships, let your imagination shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're serious about joining the CHANEL family. Don’t miss out on this opportunity!
We think you need these skills to ace FTC Client Advisor, Selfridges W&FJ in London
Some tips for your application 🫡
Show Your Passion for CHANEL:When writing your application, let your love for the brand shine through! Share why you’re excited about the opportunity to represent CHANEL and how you connect with its values. We want to see your enthusiasm for the Watch & Fine Jewellery space!
Highlight Your Client Relationship Skills:Make sure to emphasise your experience in building long-lasting client relationships. We’re looking for someone who can demonstrate their ability to connect with clients on a personal level, so share specific examples of how you've done this in the past.
Be Entrepreneurial:In your application, showcase your entrepreneurial spirit! Talk about times when you took the initiative to grow a client base or develop new strategies. We love candidates who think outside the box and are proactive in their approach.
Tailor Your Application:Don’t forget to tailor your application to the role! Use keywords from the job description and align your experiences with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position. Apply through our website to make it official!
How to prepare for a job interview at Chanel
✨Know Your CHANEL
Before the interview, dive deep into CHANEL's history, values, and especially their Watch & Fine Jewellery line. Understanding the brand will not only impress your interviewers but also help you articulate how you can embody their values as a Client Advisor.
✨Showcase Your Networking Skills
Prepare examples of how you've successfully built relationships in previous roles. Highlight any experience with high-net-worth individuals or your ability to revive dormant accounts. This will demonstrate your entrepreneurial spirit and your capability to grow the client base.
✨Demonstrate Team Spirit
CHANEL values teamwork, so be ready to discuss how you've collaborated with others in past positions. Share specific instances where your contributions helped achieve team goals, especially in a sales environment related to luxury products.
✨Dress to Impress
As a potential ambassador for CHANEL, your appearance matters. Dress professionally and ensure you reflect the brand's elegance. This is your chance to show that you understand the importance of presentation in the luxury retail sector.
