Chanel FTC - Senior Manager, Global Finance Academy in London

Contract: Full-time, 18-month fixed-term assignment

The opportunity

This 18-month assignment is an opportunity to play a central role in advancing the Global Finance Academy at an important point in the evolution of Finance. Working within the Global CFO Office and in close partnership with P&O, Finance leaders, subject matter experts and external partners, you will translate priority capability needs into practical, high-impact learning experiences for our global Finance community.

You will lead a portfolio of priority programmes, including Finance AI Training, Fraud Awareness Training and other capability priorities identified by the IFLT for 2027. Depending on the programme, you may design the learning solution directly or work with internal experts and specialist external partners. In all cases, your role will be to shape the approach, ensure its relevance for Finance, bring the right people together and drive implementation, adoption and impact.

• Translate Finance capability priorities into clear, actionable learning programmes, including Finance AI Training, Fraud Awareness Training and other priorities identified by the IFLT for 2027.
• Shape, design and deliver high-impact, scalable capability programmes, developing solutions directly where appropriate or working with internal experts and external partners where specialist expertise is required.
• Build and mobilise a strong internal faculty, enabling Finance subject matter experts to contribute their expertise to engaging and relevant learning experiences.
• Act as a central connector across Finance, P&O, subject matter experts and external partners, ensuring initiatives are aligned, relevant and connected to broader capability priorities.
• Lead end-to-end programme implementation, including planning, stakeholder engagement, governance, communications and global deployment, while ensuring quality and consistency.
• Measure programme adoption and impact and continuously improve the Academy offering, with a focus on practical application, behaviour change and business relevance.

What you will gain from the assignment

• Global Finance priorities and senior Finance leadership, working closely with the Global CFO Office and wider Finance community.
• AI and the future of Finance, building practical understanding of how new capabilities are being developed and adopted.
• Global programme leadership, taking significant initiatives from concept through implementation and impact.
• Learning and capability development, including the opportunity to design programmes directly as well as work with specialist partners.
• Organisational change and adoption, gaining experience in how learning translates into new skills and ways of working.
• Cross-functional and global collaboration, connecting Finance, P&O, subject matter experts, regions and external partners.

What success will look like

At the end of the 18-month assignment, priority Finance capability programmes will have been successfully mobilised and delivered, with stronger approaches to adoption and impact measurement. The Finance Academy will also have a stronger network of contributors, reusable programme assets and ways of working that support future Finance capability priorities.

Required Skills & Qualifications:

• Education: Bachelor's degree in finance, Accounting, Business, or related field; or a recognised professional accounting qualification (CIMA, ACCA, ACA or equivalent).
• Experience: 8+ years of professional experience, including significant exposure to Finance or Finance Transformation environments, with proven involvement in capability development initiatives.
• Technical & Functional Expertise: Strong analytical mindset with the ability to translate data into actionable insights and credible recommendations. Solid understanding of finance processes, business partnering and transformation dynamics. Experience designing and delivering capability programs for finance audiences, using blended learning approaches and adult learning principles.
• Communication: Strong communication skills and excellent relationship-building and influencing skills.
• Project and Stakeholder management: Ability to manage global projects involving multiple stakeholders. Capacity to navigate complex organizations, influence, and bring together various stakeholders. Ability to define and track impact using meaningful metrics, with a focus on continuous improvement.

You are energised by:

• Turning strategy into practical, structured solutions that people can apply.
• Working with senior stakeholders and influencing across a global organisation.
• Building and scaling initiatives from the ground up.
• Developing people and creating meaningful learning experiences.
• Navigating complexity and bringing clarity and structure.
• Driving outcomes and seeing tangible impact on individuals and the business.
• Exploring what's next for Finance in a digital and AI-enabled world.