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For Companies At a Glance
- Tasks: Support and enhance the Workday experience for users while managing employee life cycles.
- Company: Join CHANEL's innovative Core People Solutions team in London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be a key player in transforming HR processes with cutting-edge technology.
- Qualifications: 4+ years of Workday experience and strong communication skills required.
- Other info: Collaborative culture with potential for career advancement and skill development.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
You are an accomplished Workday Business Analyst with a solid track record of effectively interpreting business requirements and delivering solutions within the Workday ecosystem. You thrive on collaborating with stakeholders and fostering authentic and positive relationships. If this describes you, we invite you to apply for the role of Workday Analyst at CHANEL!
About the Core People Solutions Team at CHANEL:
The Workday Analyst is a vital member of our Core People Solutions team, tasked with maintaining and enhancing the Workday experience for end-users and ensuring the smooth operation of our essential people processes.
Situated in our London headquarters, our Workday Analysts are part of a core team of Subject Matter Experts who safeguard the system's integrity and accuracy, managing system configurations. Our IT team, based in India, oversees system integrations, and responds to service requests from regional stakeholders.
We are seeking to expand our London team with a Workday Analyst who will support the various geographic areas and time zones where Workday is deployed, serving as the single source of truth for managing our employee life cycle.
Your Role @ CHANEL:
Workday Analysts report to the global team, working in close collaboration with our regional Workday support teams to provide Tier-2 support activities. They serve as the main point of contact in their respective time zones, advocating for global principles and ensuring consistent Workday configurations.
Initially focused on Workday, there is potential for the role to grow to include other technological solutions centered around this Core Solution as we continue to enhance our People technology ecosystem and support model (i.e., Workday Extend).
Your Impact at CHANEL:
Day-to-Day Support Activities
- Act as the primary point of contact for the regional Workday Support Team, addressing inquiries and issues, and aligning on action plans while providing expertise and guidance for defect investigation or configuration change requests.
- Triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the global team. Participate in relevant testing activity.
- Record root-cause and impact analyses, as well as configuration documentation for all tickets.
- Manage security assignments and approvals within the time zone and handle service requests when necessary.
- Prepare and communicate KPIs related to support and Workday adoption/usage within the time zone.
- Change and Communication Support
- Work with regional teams to facilitate ongoing adoption of Workday features and functionality.
- Provide insights to global leads based on user needs and experiences to enhance the overall Workday experience.
- Disseminate key information and decisions to the global HR communities.
- Train regional teams on new Workday features.
- Release Management and Ad-hoc Projects
- Review and assess feature updates provided by Workday.
- Adapt test scripts for configuration changes and partner with regional teams for local regression testing.
- Document and support regional change request requirements.
- Assist with end-to-end testing for releases and configuration changes.
- Governance
- Assist Data Stewards in their roles.
- Oversee data accuracy and collaborate on data quality improvements.
- Implement global data requirements and resolve technical data issues.
- Suggest and maintain system-enforced data controls as agreed with Data Owners & Stewards.
What You Bring to the Role:
- Extensive knowledge of HCM processes, specifically in Compensation/Advanced Compensation, and understanding of HR functions and business processes.
- Proficient in requirements elicitation and business process modeling.
- Proven decision-making skills with the ability to drive business results.
- Excellent communication skills, able to engage with all organizational levels.
- Minimum 4 years of Workday Analyst/Administrator experience with cloud SaaS HR applications.
- At least 2 years of direct Workday HCM and Absence/Time tracking configuration experience.
- Bachelor’s Degree or equivalent work experience preferred.
- Highest commitment to data confidentiality.
- Ability to manage multiple projects in a dynamic environment.
- Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow).
- A proactive team player who is willing to go the extra mile.
- Embody the company's core values in all aspects of work.
- Notions of Spanish, Portuguese or French would be a plus.
Human Resources Information System Analyst employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Information System Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CHANEL on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to Workday and HR processes. We recommend role-playing with a friend to get comfortable with your answers and showcase your expertise.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles, especially those related to Workday configurations or user support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at CHANEL.
We think you need these skills to ace Human Resources Information System Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workday Analyst role. Highlight your experience with HCM processes and any specific Workday configurations you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for HR technology and how you’ve successfully collaborated with stakeholders in the past. Let’s see your personality come through!
Showcase Your Communication Skills: Since this role involves engaging with various teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Chanel
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Be ready to discuss specific features and functionalities, especially around HCM processes and compensation. This will show that you're not just familiar with the system but can also contribute to its enhancement.
✨Showcase Your Collaboration Skills
Since this role involves working closely with regional teams and stakeholders, prepare examples of how you've successfully collaborated in the past. Highlight any experiences where you’ve fostered positive relationships or resolved conflicts, as this will demonstrate your ability to thrive in a team environment.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like triaging support tickets or managing configuration changes. Think through your past experiences and be ready to articulate your thought process and decision-making skills clearly.
✨Communicate Your Proactive Approach
Emphasise your proactive nature during the interview. Share instances where you took the initiative to improve processes or enhance user experience within Workday. This will align well with the company’s values and show that you’re someone who goes the extra mile.
