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For Companies At a Glance
- Tasks: Support and enhance the Workday experience for users while managing employee life cycles.
- Company: Join CHANEL's dynamic Core People Solutions team in London.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Make a real impact on HR processes and technology at a prestigious brand.
- Qualifications: 4+ years of Workday experience and strong communication skills required.
- Other info: Collaborative environment with opportunities to learn and grow.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
You are an accomplished Workday Business Analyst with a solid track record of effectively interpreting business requirements and delivering solutions within the Workday ecosystem. You thrive on collaborating with stakeholders and fostering authentic and positive relationships. If this describes you, we invite you to apply for the role of Workday Analyst at CHANEL!
About the Core People Solutions Team at CHANEL:
The Workday Analyst is a vital member of our Core People Solutions team, tasked with maintaining and enhancing the Workday experience for end-users and ensuring the smooth operation of our essential people processes.
Situated in our London headquarters, our Workday Analysts are part of a core team of Subject Matter Experts who safeguard the system's integrity and accuracy, managing system configurations. Our IT team, based in India, oversees system integrations, and responds to service requests from regional stakeholders.
We are seeking to expand our London team with a Workday Analyst who will support the various geographic areas and time zones where Workday is deployed, serving as the single source of truth for managing our employee life cycle.
Your Role @ CHANEL:
Workday Analysts report to the global team, working in close collaboration with our regional Workday support teams to provide Tier-2 support activities. They serve as the main point of contact in their respective time zones, advocating for global principles and ensuring consistent Workday configurations.
Initially focused on Workday, there is potential for the role to grow to include other technological solutions centered around this Core Solution as we continue to enhance our People technology ecosystem and support model (i.e., Workday Extend).
Your Impact at CHANEL:
Day-to-Day Support Activities
- Act as the primary point of contact for the regional Workday Support Team, addressing inquiries and issues, and aligning on action plans while providing expertise and guidance for defect investigation or configuration change requests.
- Triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the global team. Participate in relevant testing activity.
- Record root-cause and impact analyses, as well as configuration documentation for all tickets.
- Manage security assignments and approvals within the time zone and handle service requests when necessary.
- Prepare and communicate KPIs related to support and Workday adoption/usage within the time zone.
- Change and Communication Support
- Work with regional teams to facilitate ongoing adoption of Workday features and functionality.
- Provide insights to global leads based on user needs and experiences to enhance the overall Workday experience.
- Disseminate key information and decisions to the global HR communities.
- Train regional teams on new Workday features.
- Release Management and Ad-hoc Projects
- Review and assess feature updates provided by Workday.
- Adapt test scripts for configuration changes and partner with regional teams for local regression testing.
- Document and support regional change request requirements.
- Assist with end-to-end testing for releases and configuration changes.
- Governance
- Assist Data Stewards in their roles.
- Oversee data accuracy and collaborate on data quality improvements.
- Implement global data requirements and resolve technical data issues.
- Suggest and maintain system-enforced data controls as agreed with Data Owners & Stewards.
What You Bring to the Role:
- Extensive knowledge of HCM processes, specifically in Compensation/Advanced Compensation, and understanding of HR functions and business processes.
- Proficient in requirements elicitation and business process modeling.
- Proven decision-making skills with the ability to drive business results.
- Excellent communication skills, able to engage with all organizational levels.
- Minimum 4 years of Workday Analyst/Administrator experience with cloud SaaS HR applications.
- At least 2 years of direct Workday HCM and Absence/Time tracking configuration experience.
- Bachelor’s Degree or equivalent work experience preferred.
- Highest commitment to data confidentiality.
- Ability to manage multiple projects in a dynamic environment.
- Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow).
- A proactive team player who is willing to go the extra mile.
- Embody the company's core values in all aspects of work.
- Notions of Spanish, Portuguese or French would be a plus.
Human Resources Information System Analyst employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Information System Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CHANEL on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Workday functionalities. We should be ready to discuss specific scenarios where we’ve used our skills to solve problems, just like the ones mentioned in the job description.
✨Tip Number 3
Show off our soft skills! Since this role involves collaboration with various teams, let’s highlight our ability to build relationships and communicate effectively during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re genuinely interested in joining the CHANEL team.
We think you need these skills to ace Human Resources Information System Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workday Analyst role. Highlight your experience with HCM processes and any specific Workday configurations you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don't forget to mention your collaborative spirit and how you can contribute to our Core People Solutions team.
Showcase Your Communication Skills: Since this role involves engaging with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively convey information and foster relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at CHANEL!
How to prepare for a job interview at Chanel
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Be ready to discuss specific features and functionalities you've worked with, especially in HCM processes like Compensation. This shows you're not just familiar with the system but can also provide insights into its capabilities.
✨Showcase Your Stakeholder Collaboration Skills
Since this role involves working closely with various stakeholders, prepare examples of how you've successfully collaborated in the past. Think about times when you’ve resolved conflicts or facilitated communication between teams. This will demonstrate your ability to foster positive relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating how you would handle specific issues related to Workday configurations or user support. This will help you showcase your analytical thinking and decision-making abilities.
✨Highlight Your Adaptability and Proactivity
The job description mentions a dynamic environment, so be ready to discuss how you've managed multiple projects or adapted to changes in previous roles. Share examples that highlight your proactive approach and willingness to go the extra mile, which aligns with the company’s core values.
