CHANEL UK seeks a senior leader to transform Client Care across Fashion, Fragrance & Beauty, Watches & Fine Jewellery, Digital, Retail, and IT. You will unify the UK centres into a shared vision, elevating digital capabilities and simplifying processes to deliver a seamless luxury client experience.
Reporting to the Regional Head of e-Business & Digital Communications, you will partner with senior stakeholders, define the transformation roadmap, and drive efficiency, data insights and
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Head of Client Care Transformation employer: Chanel
Chanel is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, you will have access to unique opportunities for professional development while collaborating with diverse international teams. The company's commitment to innovation and excellence ensures that your contributions will be valued, making your work both meaningful and rewarding.
