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- Tasks: Engage clients with expert fragrance consultations and drive sales in a collaborative team environment.
- Company: Join CHANEL, a luxury brand known for creativity and positive global impact.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
- Why this job: Be part of a brand that values uniqueness and personal growth while making a positive impact.
- Qualifications: Passion for client experience, teamwork, and a strong understanding of perfumery required.
- Other info: Opportunity to develop skills in a supportive and inspiring work culture.
The predicted salary is between 24000 - 42000 ÂŁ per year.
*Please attach an up-to-date CV when applying internally*
Fragrance Specialist
Location: Flannels Liverpool
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in everyperson and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promoting key business objectives and KPI’s as appropriate and ensuring you work as a team to achieve personal and team targets.
You will provide a continued and elevated focus on CHANEL fragrance, delivering expert consultations which immerse clients further into the brand. Whilst you will need to take the lead and drive sales of CHANEL fragrance, you will also be expected to promote makeup and skincare.
What impact you can create at Chanel:
- You will create an exceptional experience for our clients which is authentic and tailored to their personal needs
- Contribute to the brand’s growth in the Fragrance market by acting as an ambassador
- Demonstrate the highest level of expertise within Fragrance
- Take the client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling
- Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations
- Take responsibility for driving the sales contribution to the overall performance on the counter
- Using your unique collection of strengths to enrich the overall experience
- Take ownership for the impact you make within the wider team
This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.
What you will bring to the role:
- A collaborative and team focused approach
- Ability to build relationships quickly and create a team spirit, with a flair for collaboration
- A sharing mindset that will continually nourish the client experience
- A personal passion for creating a memorable client experience
- A highly motivated and committed approach, with a can-do attitude
- Experience of working in a client facing role
- A confident approach in delivering Fragrance workshops and events to enrich the client’s experience
- Inspiring story telling underpinned by expressive, descriptive and eloquent language
- A strong understanding of the world of perfumery
- An understanding of how to drive the business and be adaptable to an ever-changing retail environment
You are energised by:
- Working in a highly collaborative environment that encourages people to perform at their best
- Creating an inspirational and supportive work environment for your team
- Thriving in an environment where personal growth is encouraged
- The ability to showcase your Fragrance knowledge with your colleagues to further develop their understanding and skills
- Using empathy to understand client’s needs and identifying opportunities
- Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What you would gain from this experience:
- Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage
- You will be empowered to take ownership of your impact within the brand
- Additional training within fragrance to develop your skillset
- The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
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Fragrance Specialist - Flannels Liverpool employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Specialist - Flannels Liverpool
✨Tip Number 1
Familiarise yourself with CHANEL's fragrance portfolio. Understanding the unique characteristics and stories behind each fragrance will help you engage clients effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your storytelling skills. Since the role involves taking clients on a journey through the heritage of CHANEL, being able to articulate engaging narratives about the fragrances will set you apart from other candidates.
✨Tip Number 3
Showcase your passion for client experience. Think of examples from your past roles where you created memorable experiences for clients, as this aligns perfectly with CHANEL's focus on personalisation and exceptional service.
✨Tip Number 4
Demonstrate your collaborative spirit. Be prepared to discuss how you've worked in team environments before, as this role requires a strong team-focused approach to achieve sales targets and enhance the overall client experience.
We think you need these skills to ace Fragrance Specialist - Flannels Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up-to-date and tailored specifically for the Fragrance Specialist role at CHANEL. Highlight relevant experience in client-facing roles, particularly in fragrance, beauty, or retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fragrance and your understanding of CHANEL's brand values. Use expressive language to convey your storytelling skills and how you can enhance the client experience.
Showcase Your Expertise: In your application, emphasise your knowledge of perfumery and your ability to deliver engaging fragrance workshops. Provide examples of how you've successfully driven sales or enhanced customer experiences in previous roles.
Demonstrate Team Spirit: Highlight your collaborative approach and ability to build relationships within a team. Mention any experiences where you've contributed to a positive team environment or supported colleagues in achieving shared goals.
How to prepare for a job interview at Chanel
✨Show Your Passion for Fragrance
Make sure to express your genuine enthusiasm for fragrances during the interview. Share personal experiences or stories that highlight your love for perfumes and how they connect with clients' emotions.
✨Demonstrate Your Storytelling Skills
Since storytelling is key in this role, prepare to share a few engaging anecdotes about fragrances. This will showcase your ability to create an immersive experience for clients and reflect your understanding of CHANEL's heritage.
✨Highlight Your Client-Facing Experience
Be ready to discuss your previous roles in client-facing positions. Emphasise how you built relationships and created memorable experiences for customers, as this aligns with CHANEL's focus on exceptional client service.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration. Think of examples where you've successfully worked with others to achieve a common goal, as this role requires a strong team spirit and a collaborative approach.
