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For Companies At a Glance
- Tasks: Deliver expert fragrance consultations and create memorable client experiences.
- Company: Join CHANEL, a luxury brand known for its creativity and heritage.
- Benefits: Enjoy competitive benefits including private medical insurance and retail discounts.
- Why this job: Be part of a team that celebrates individuality and drives sustainability.
- Qualifications: Passion for fragrance, client-facing experience, and strong storytelling skills.
- Other info: Collaborative environment with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Fragrance Expert – Selfridges Oxford Street
Join us to apply for the Fragrance Expert – Selfridges Oxford Street role at CHANEL .
Location
Selfridges Oxford Street
Contract
Permanent, 37.5 hours/week, any 5 in 7 days
Company Overview
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Role Overview
Reporting into the Manager, you will contribute to the overall performance of the CHANEL Fragrance and Beauty account. You will promote key business objectives and KPI’s, ensuring team collaboration to achieve personal and team targets. Your focus will be on delivering expert consultations that immerse clients further into the brand.
Responsibilities
- Create an exceptional experience for clients, authentic and tailored to their personal needs
- Contribute to the brand’s growth in the Fragrance market by acting as an ambassador
- Demonstrate the highest level of expertise within Fragrance
- Take the client on a journey to discover the heritage of CHANEL and bring fragrances to life through storytelling
- Build CHANEL’s portfolio of clients through data capture in line with the brand’s expectations
- Drive the sales contribution to the overall performance on the counter
- Use your unique strengths to enrich the overall experience
- Take ownership for the impact you make within the wider team
Qualifications
- Collaborative and team–focused approach
- Ability to build relationships quickly and create team spirit, with a flair for collaboration
- Sharing mindset that continually nourishes the client experience
- Passion for creating a memorable client experience
- Highly motivated, committed, and can‑do attitude
- Experience in a client‑facing role
- Confident in delivering Fragrance workshops and events
- Inspiring storytelling ability with expressive, descriptive language
- Strong understanding of the world of perfumery
- Adaptability to a changing retail environment and ability to drive the business
What You Will Be Energised By
- Working in a highly collaborative environment that encourages people to perform at their best
- Creating an inspirational and supportive work environment for your team
- Thriving in an environment where personal growth is encouraged
- Showcasing your fragrance knowledge to further develop colleagues
- Using empathy to understand client needs and identifying opportunities
- Contributing to company‑wide sustainability initiatives
Sustainability Commitments
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
Benefits
- Physical Wellbeing: Private Medical Insurance covering pre‑existing conditions, online GP app, and cycle scheme participation
- Financial Wellbeing: Pension, Life Assurance, and retail discounts across multiple retailers
- Mental Wellbeing: Employee Assistance Programmes and other support lines
- Lifestyle: Arts & Culture ticket discounts, CHANEL product discounts, and employee‑only sales
- Employee Recognition: Service Awards Programme offering CHANEL products, retail vouchers, and additional holidays at milestones
- Benefits are eligibility dependent and subject to change at any time
Legal and EEO Statement
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industry
Retail and Retail Luxury Goods and Jewelry
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Fragrance Expert - Selfridges Oxford Street employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Expert - Selfridges Oxford Street
✨Tip Number 1
Get to know the brand inside out! Dive into CHANEL's history, values, and their fragrance line. When you walk into that interview, you want to show them you're not just a fan, but a true ambassador for the brand.
✨Tip Number 2
Practice your storytelling skills! You’ll need to engage clients with the heritage of CHANEL fragrances. Think about how you can weave personal experiences or anecdotes into your conversations to make them memorable.
✨Tip Number 3
Show off your collaborative spirit! Highlight your ability to work in a team and how you can contribute to a positive environment. Remember, they’re looking for someone who can uplift the whole team while driving sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CHANEL family. Let’s get you that dream job!
We think you need these skills to ace Fragrance Expert - Selfridges Oxford Street
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share personal stories or experiences that highlight your connection to the world of perfumery. This will help us see your enthusiasm and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Fragrance Expert at CHANEL. Highlight relevant skills and experiences that align with the job description, especially your ability to create memorable client experiences and your understanding of the fragrance market.
Be Authentic and Personal: We want to get to know the real you! Use a conversational tone in your application and don’t be afraid to show your personality. Authenticity is key, so let us see what makes you unique and how you can contribute to our collaborative environment.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This ensures it reaches the right people and allows us to process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Chanel
✨Know Your Fragrance
Dive deep into the world of CHANEL fragrances before your interview. Familiarise yourself with their key scents, the stories behind them, and how they connect with clients. This knowledge will not only impress but also show your genuine passion for the brand.
✨Master Storytelling
Since storytelling is a big part of the role, practice how you would narrate the heritage of CHANEL fragrances. Think about how to weave in personal anecdotes or experiences that relate to the fragrances, making it engaging and memorable for the interviewer.
✨Showcase Your Client-Centric Approach
Prepare examples from your past experiences where you’ve gone above and beyond for clients. Highlight how you’ve built relationships and tailored experiences to meet their needs, as this aligns perfectly with CHANEL's focus on creating exceptional client journeys.
✨Emphasise Team Spirit
CHANEL values collaboration, so be ready to discuss how you work well in teams. Share instances where you’ve contributed to a positive team environment or helped colleagues grow, showcasing your ability to foster a supportive atmosphere.
