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- Tasks: Engage with clients, showcasing your passion for fragrance and beauty products.
- Company: Join CHANEL, a luxury brand known for creativity and positive impact.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
- Why this job: Be part of a collaborative team, enhancing client experiences and personal growth.
- Qualifications: Experience in client-facing roles and a genuine passion for beauty products are essential.
- Other info: This is a full-time, permanent position at Sephora Birmingham.
The predicted salary is between 24000 - 36000 £ per year.
Fragrance & Beauty Sales Consultant – Sephora Birmingham
CHANEL Birmingham, England, United Kingdom
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Fragrance & Beauty Sales Consultant – Sephora Birmingham
CHANEL Birmingham, England, United Kingdom
Join to apply for the Fragrance & Beauty Sales Consultant – Sephora Birmingham role at CHANEL
Location: Sephora Birmingham
Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Fragrance & Beauty Sales Consultant
Location: Sephora Birmingham
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
- Fostering meaningful client experience
- Achieving sustainable growth and performance based on targets and KPI’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
- Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail and Retail Luxury Goods and Jewelry
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Fragrance & Beauty Sales Consultant - Sephora Birmingham employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - Sephora Birmingham
✨Tip Number 1
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Being able to discuss specific products and their unique features will show your passion and knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were clients. Focus on active listening and tailoring your responses to their needs, which is crucial for a role that emphasises personalised client experiences.
✨Tip Number 3
Stay updated on the latest beauty trends and industry news. This will not only enhance your product knowledge but also demonstrate your enthusiasm and commitment to the beauty sector during discussions with the hiring team.
✨Tip Number 4
Network with current or former employees of CHANEL or Sephora. They can provide valuable insights into the company culture and expectations, helping you tailor your approach and stand out as a candidate.
We think you need these skills to ace Fragrance & Beauty Sales Consultant - Sephora Birmingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what CHANEL is looking for in a Fragrance & Beauty Sales Consultant. Highlight your relevant experience and skills that align with their requirements.
Showcase Your Passion: In your application, express your enthusiasm for fragrance and beauty products. Share any personal experiences or knowledge that demonstrate your genuine interest in the industry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the role. Use keywords from the job description to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also tells a story about why you want to work for CHANEL. Mention how you can contribute to their mission of creating unique client experiences.
How to prepare for a job interview at Chanel
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for fragrance, makeup, and skincare during the interview. Share personal experiences with beauty products and how they have impacted you, as this will demonstrate your genuine interest in the role.
✨Demonstrate Client-Centric Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to listen actively to clients' needs and tailor your recommendations accordingly, as this aligns with CHANEL's focus on personalised client experiences.
✨Know Your Products
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Being able to discuss specific products and their benefits will show that you're knowledgeable and ready to engage with clients effectively.
✨Emphasise Team Collaboration
CHANEL values a collaborative environment, so be prepared to discuss how you've worked successfully in teams. Share examples of how you contributed to team goals and supported colleagues, which will resonate well with their company culture.
