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For Companies At a Glance
- Tasks: Engage clients and create memorable experiences while driving sales for CHANEL.
- Company: Join CHANEL, a globally renowned luxury brand with a rich heritage.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and arts & culture ticket discounts.
- Why this job: Be part of a collaborative team focused on sustainability and client satisfaction.
- Qualifications: Experience in client-facing roles and a motivated, adaptable attitude are essential.
- Other info: This is a permanent, full-time role at Selfridges Oxford Street.
The predicted salary is between 30000 - 42000 £ per year.
Location: Selfridges Oxford Street
Contract: Permanent, Full Time, 37.5 hours, any 5 in 7 days
Your role @CHANEL: Reporting into the Manager, your role at CHANEL is to contribute to the overall performance of the CHANEL Fragrance and Beauty account. Promoting key business objectives as appropriate and ensuring you work as a team to achieve personal and team targets and KPI’s. You will regularly engage with clients to ensure they have the most memorable experience with CHANEL whilst ensuring you always uphold the brand values.
What impact you can create at CHANEL:
- You will create an exceptional experience for our clients which is authentic and tailored to their personal needs.
- Play an integral part in building CHANEL’s portfolio of clients through data capture in line with the brand’s expectations.
- Take responsibility for driving the sales and contribute to the overall business performance.
- Use your unique collection of strengths to enrich the overall experience.
- Take ownership for the impact you make within the wider team.
This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during interview.
What you will bring to the role:
- An approachable, collaborative and team focused approach.
- Ability to build relationships quickly and create team spirit, with a flair for collaboration.
- A sharing mindset that will continually nourish the client experience.
- A highly motivated and committed approach, with a can-do attitude.
- Experience working in a client facing role.
- An understanding of how to drive the business and be adaptable to an ever-changing retail environment.
You are energised by:
- Working in a highly collaborative environment that encourages people to perform at their best.
- Creating an inspirational and supportive work environment.
- Using empathy to understand the clients needs and identifying opportunities.
- Contributing in the on-going and companywide version of sustainability.
Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What you would gain from this experience:
- Opportunity to work with one of the most well-known luxury Global brands with a wealth of heritage.
- You will be empowered to take ownership of your impact within the brand.
- The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions.
- Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House.
As an employee of CHANEL, you will be an important part of this journey.
Benefits at CHANEL:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time.
Fragrance & Beauty Sales Consultant - Selfridges Oxford Street employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - Selfridges Oxford Street
✨Tip Number 1
Familiarise yourself with CHANEL's brand values and sustainability initiatives. Understanding their commitment to sustainability will not only help you align with their goals but also demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Practice your customer engagement skills. Since the role involves creating memorable experiences for clients, consider role-playing scenarios where you can showcase your ability to build relationships and tailor experiences to individual needs.
✨Tip Number 3
Network with current or former employees of CHANEL, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate.
✨Tip Number 4
Stay updated on the latest trends in the fragrance and beauty industry. Being knowledgeable about current products and market trends will not only enhance your confidence but also show your passion for the field during discussions with interviewers.
We think you need these skills to ace Fragrance & Beauty Sales Consultant - Selfridges Oxford Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Fragrance & Beauty Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the CHANEL brand and the beauty industry. Mention specific experiences that demonstrate your ability to create memorable client experiences and drive sales.
Highlight Relevant Experience: In your CV, emphasise any previous roles in client-facing positions or retail environments. Use quantifiable achievements to showcase your ability to meet targets and contribute to team success.
Showcase Your Soft Skills: Since the role requires collaboration and relationship-building, make sure to include examples of your teamwork, communication skills, and adaptability in your application. This will help demonstrate your fit for the company culture at CHANEL.
How to prepare for a job interview at Chanel
✨Know the Brand Inside Out
Before your interview, make sure you research CHANEL thoroughly. Understand their history, values, and current initiatives, especially around sustainability. This will show your genuine interest in the brand and help you align your answers with their ethos.
✨Demonstrate Your Client Engagement Skills
As a Fragrance & Beauty Sales Consultant, your ability to connect with clients is crucial. Prepare examples from your past experiences where you've successfully built relationships and enhanced customer experiences. Highlight your approach to understanding client needs.
✨Showcase Your Team Spirit
CHANEL values collaboration, so be ready to discuss how you work within a team. Share specific instances where you contributed to team goals or supported colleagues, emphasising your collaborative mindset and ability to foster a positive team environment.
✨Prepare for Situational Questions
Expect questions that assess your adaptability in a fast-paced retail environment. Think of scenarios where you've had to think on your feet or adapt to changes quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
