Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square
Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square

Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square

London Full-Time 24000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the face of CHANEL, delivering personalised beauty experiences and building lasting client relationships.
  • Company: Join CHANEL, a luxury brand known for creativity and positive global impact.
  • Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
  • Why this job: Work with a prestigious brand, gain valuable skills, and thrive in a collaborative environment.
  • Qualifications: Experience in client-facing roles, passion for beauty, and strong communication skills required.
  • Other info: Embrace a culture of inclusivity and personal growth while working with inspiring colleagues.

The predicted salary is between 24000 - 42000 ÂŁ per year.

Fragrance & Beauty Sales Consultant

Location: Peter Jones Sloane Square

Contract : Permanent, 37.5 hours/week, any 5 in 7 days

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.

“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.

Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.

Your role @CHANEL:

As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.

Leveraging your experience, CHANEL will enable you to:

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals
  • What you will bring to the role:

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude
  • You are energised by:

  • Fostering meaningful client experience
  • Achieving sustainable growth and performance based on targets and KPI’s
  • Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
  • Working in a highly collaborative and fast-paced environment
  • What you would gain from this experience:

  • You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
  • We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
  • You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
  • Benefits at CHANEL:

    Our employee benefits have been created to support you across your professional and personal life by offering you:

  • Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
  • Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
  • Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
  • Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
  • Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
  • *Benefits are eligibility dependant and subject to change at any time

    Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square employer: Chanel

    CHANEL is an exceptional employer that champions creativity and personal growth, offering a vibrant work culture at the prestigious Peter Jones Sloane Square. Employees benefit from comprehensive wellbeing programmes, including private medical insurance and mental health support, alongside opportunities for professional development through inspiring training initiatives. With a commitment to inclusivity and recognition, CHANEL empowers its team members to thrive while delivering unparalleled client experiences in the luxury beauty sector.
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    Contact Detail:

    Chanel Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square

    ✨Tip Number 1

    Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Understanding the unique features and benefits of these products will help you engage confidently with clients and demonstrate your expertise during the interview.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've created memorable experiences for clients in previous roles. Highlighting your ability to build relationships and provide tailored solutions will resonate well with CHANEL's values.

    ✨Tip Number 3

    Stay updated on the latest trends in the fragrance and beauty industry. Being knowledgeable about current market trends and consumer preferences will not only impress your interviewers but also demonstrate your passion for the role.

    ✨Tip Number 4

    Prepare to discuss how you would embody CHANEL's brand values in your daily work. Think about how you can contribute to a collaborative environment and enhance the client experience, as this aligns closely with what they are looking for in a candidate.

    We think you need these skills to ace Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square

    Client Relationship Management
    Product Knowledge in Fragrance, Makeup, and Skincare
    Active Listening Skills
    Personalised Customer Service
    Sales Techniques
    Empathy
    Problem-Solving Skills
    Passion for Beauty Products
    Communication Skills
    Team Collaboration
    Adaptability to Client Needs
    Omni-Channel Mindset
    Trend Awareness in Beauty Industry
    Target Achievement Orientation

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Fragrance & Beauty Sales Consultant at CHANEL. Tailor your application to highlight how your skills and experiences align with their mission and values.

    Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in client-facing roles, particularly in beauty or luxury retail. Use specific examples to demonstrate your service-oriented approach and ability to create personalised client experiences.

    Express Your Passion: CHANEL values enthusiasm for fragrance and beauty products. Make sure to convey your passion in your application by discussing your knowledge of the industry, current trends, and how you stay informed about new products and services.

    Highlight Soft Skills: The role requires strong interpersonal skills such as empathy, active listening, and problem-solving. Use your application to illustrate these qualities with real-life examples, showing how you've successfully navigated client interactions in the past.

    How to prepare for a job interview at Chanel

    ✨Show Your Passion for Beauty

    Make sure to express your enthusiasm for fragrance, makeup, and skincare during the interview. Share personal experiences or stories that highlight your love for beauty products, as this aligns with CHANEL's values and mission.

    ✨Demonstrate Client-Centric Skills

    Prepare examples of how you've provided excellent client service in previous roles. Highlight your ability to listen actively and adapt your approach to meet individual client needs, which is crucial for a Fragrance & Beauty Sales Consultant.

    ✨Know Your Products

    Familiarise yourself with CHANEL's product range, including their latest fragrances and beauty lines. Being knowledgeable will allow you to confidently discuss how these products can meet clients' needs, showcasing your expertise.

    ✨Emphasise Team Collaboration

    CHANEL values a collaborative environment, so be ready to discuss how you've worked effectively within a team. Share examples of how you contributed to collective goals and supported your colleagues in achieving success.

    Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square
    Chanel
    Location: London

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    • Fragrance & Beauty Sales Consultant - Peter Jones Sloane Square

      London
      Full-Time
      24000 - 42000 ÂŁ / year (est.)
    • C

      Chanel

      1001-5000
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