At a Glance
- Tasks: Create unforgettable client experiences in fragrance and beauty through storytelling and expert consultations.
- Company: Join CHANEL, a globally recognised luxury brand with a rich heritage.
- Benefits: Enjoy private medical insurance, retail discounts, and wellness support for a balanced lifestyle.
- Other info: Access to exclusive training and development opportunities to elevate your expertise.
- Why this job: Be part of a creative luxury environment and grow your career with inspiring colleagues.
- Qualifications: Experience in retail and a passion for building client relationships.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Location: Morleys Brixton
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
Responsibilities
- Build long‑lasting client relationships through a tailored, memorable experience both in‑store and through digital channels.
- Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling.
- Deliver expert personalised consultations that captivate and educate clients.
- Use clienteling and data capture tools to actively recruit new clients and grow client portfolio.
- Help achieve individual and counter sales targets & KPIs.
Qualifications
- Experience in a client‑facing retail environment.
- A passion for client experience.
- Ability to quickly build rapport and create meaningful client connections.
- A collaborative and team‑first mindset.
What you’ll enjoy
- The opportunity to be part of a globally recognised luxury brand known for its timeless heritage.
- You will be empowered to take ownership of your impact within CHANEL.
- You will work alongside inspirational colleagues and managers that will coach and develop you throughout your CHANEL career journey.
- You will be immersed in a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy to elevate your expertise to educate and inspire our clients.
Benefits
- Physical Well‑being: Private Medical Insurance covering pre‑existing medical conditions and ability to add family members, Online GP App with 24/7 appointments, Cycle Scheme participation for a tax‑exempt bike and/or accessories.
- Financial Well‑being: Pension, Life Assurance and retail discounts across multiple retailers including supermarkets, gyms, days out and many more.
- Mental Well‑being: Employee Assistance Programmes and other support lines.
- Lifestyle: Arts & Culture ticket discounts across major London attractions, CHANEL product discounts and employee‑only sales.
- Employee Recognition: Service Awards Programme offering CHANEL products, retail vouchers and additional holidays across milestones.
Fragrance & Beauty Sales Consultant - Morleys Brixton employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - Morleys Brixton
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into CHANEL's history and values. This way, you can show your passion for the brand and how you can contribute to its legacy.
✨Tip Number 2
Practice your storytelling skills! Since you'll be sharing your knowledge about fragrance, makeup, and skincare, think of engaging ways to present this information. Make it memorable for your clients and interviewers alike.
✨Tip Number 3
Show off your client relationship skills! Prepare examples of how you've built rapport with clients in the past. Highlight your ability to create meaningful connections that lead to sales and loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Fragrance & Beauty Sales Consultant - Morleys Brixton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fragrance, beauty, and client experience shine through. We want to see how your enthusiasm can translate into building those long-lasting client relationships!
Tailor Your Experience: Make sure to highlight any relevant experience in client-facing roles. We’re looking for someone who can quickly build rapport, so share specific examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We value a collaborative and team-first mindset, so let us know how you work well with others and contribute to a positive environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Chanel
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the fragrance, makeup, and skincare products that the company offers. This will not only show your passion but also allow you to engage in meaningful conversations about their offerings.
✨Showcase Your Client Relationship Skills
Prepare examples from your past experiences where you successfully built rapport with clients. Highlight how you tailored your approach to meet their needs, as this is crucial for a role focused on client experience.
✨Be Ready to Share Your Storytelling Techniques
Since storytelling is key in this role, think of a few engaging stories about how you’ve used your product knowledge to educate or inspire clients. This will demonstrate your ability to connect with customers on a personal level.
✨Understand the Importance of KPIs
Familiarise yourself with common sales targets and KPIs in retail. Be prepared to discuss how you’ve met or exceeded these in previous roles, as this will show your potential employer that you’re results-driven and ready to contribute to their success.