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- Tasks: Be the ultimate CHANEL ambassador, creating personalised experiences for clients.
- Company: Join CHANEL, a leader in luxury beauty with a rich heritage.
- Benefits: Enjoy private medical insurance, retail discounts, and wellness support.
- Why this job: Work with iconic products and inspire clients to express their uniqueness.
- Qualifications: Experience in client-facing roles and a passion for beauty products.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Fragrance & Beauty Sales Consultant
Location: Glasgow Airport
Contract: Permanent, 4 days on, 2 days off shift pattern
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by
- Fostering meaningful client experience
- Achieving sustainable growth and performance based on targets and KPI’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
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Fragrance & Beauty Sales Consultant- Glasgow Airport employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant- Glasgow Airport
✨Tip Number 1
Get to know the brand inside out! Dive into CHANEL's history, values, and products. When you walk into that interview, your passion for their fragrances and beauty products should shine through. Show them you’re not just another candidate; you’re a true CHANEL enthusiast!
✨Tip Number 2
Practice your client interaction skills. Role-play with a friend or in front of a mirror. Think about how you’d create a unique experience for a customer. Remember, it’s all about personalisation and making each client feel special—just like CHANEL does!
✨Tip Number 3
Network like a pro! Connect with current or former CHANEL employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and show your genuine interest in the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CHANEL family. Let’s make your dream job a reality together!
We think you need these skills to ace Fragrance & Beauty Sales Consultant- Glasgow Airport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fragrance and beauty shine through! We want to see how much you love the products and how you can share that passion with our clients.
Tailor Your Experience: Make sure to highlight your previous client-facing roles and how you've delivered excellent service. We’re looking for specific examples that show how you’ve created unique experiences for customers in the past.
Be Authentic: Authenticity is key at CHANEL. In your application, be yourself and let your personality come through. We value individuality, so don’t be afraid to showcase what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with CHANEL!
How to prepare for a job interview at Chanel
✨Know Your Products Inside Out
Before your interview, dive deep into CHANEL's fragrance, makeup, and skincare lines. Be ready to discuss specific products, their benefits, and how they can meet client needs. This shows your passion and expertise, which are crucial for a Fragrance & Beauty Sales Consultant.
✨Showcase Your Client-Centric Approach
Prepare examples from your past experiences where you delivered exceptional client service. Highlight how you tailored your approach to meet individual client needs, demonstrating your empathy and active listening skills. This will resonate well with CHANEL's focus on creating unique client experiences.
✨Emphasise Your Passion for Beauty
Let your enthusiasm for the beauty industry shine through during the interview. Share what inspires you about fragrance and beauty products, and how you keep up with the latest trends. This passion is key to embodying the CHANEL brand and connecting with clients.
✨Be Ready to Problem Solve
Think of scenarios where you've faced challenges in a sales environment and how you overcame them. CHANEL values a positive attitude and problem-solving skills, so be prepared to discuss how you can handle objections and turn them into opportunities for sales.
