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- Tasks: Be the ultimate CHANEL ambassador, creating personalised beauty experiences for clients.
- Company: Join CHANEL, a luxury brand known for its creativity and positive impact on the world.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and employee recognition programmes.
- Why this job: Work in a collaborative environment, develop your skills, and inspire clients with luxury products.
- Qualifications: Experience in client-facing roles, passion for beauty, and strong communication skills are essential.
- Other info: Embrace a culture of inclusivity and personal growth while working with a prestigious brand.
The predicted salary is between 24000 - 36000 £ per year.
Fragrance & Beauty Sales Consultant
Location: Flannels Meadowhall
Contract: Permanent, 37.5 hours/weekly, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
\”In order to be irreplaceable, one must always be different\” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL\’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client\’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client\’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
- Fostering meaningful client experience
- Achieving sustainable growth and performance based on targets and KPI\’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100\’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. #J-18808-Ljbffr
Fragrance & Beauty Sales Consultant - Flannels Meadowhall employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - Flannels Meadowhall
✨Tip Number 1
Familiarise yourself with CHANEL's product range, especially their fragrances and beauty lines. Understanding the unique features and benefits of these products will help you engage confidently with clients and demonstrate your expertise during interactions.
✨Tip Number 2
Practice your active listening skills. In a client-facing role, being able to understand and respond to customer needs is crucial. Role-play scenarios with friends or family to enhance your ability to tailor your approach based on individual client preferences.
✨Tip Number 3
Stay updated on the latest trends in the fragrance and beauty industry. Follow relevant blogs, social media influencers, and industry news to ensure you can discuss current trends and innovations with clients, showcasing your passion and knowledge.
✨Tip Number 4
Network with professionals in the beauty and retail sectors. Attend local beauty events or workshops to meet people who can provide insights into the industry and potentially refer you to opportunities at CHANEL or similar companies.
We think you need these skills to ace Fragrance & Beauty Sales Consultant - Flannels Meadowhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in beauty or fragrance. Emphasise your ability to deliver excellent customer service and any specific achievements in sales or client retention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and your understanding of CHANEL's values. Share specific examples of how you've created personalised experiences for clients in the past.
Showcase Product Knowledge: Demonstrate your knowledge of fragrance, makeup, and skincare in your application. Mention any relevant training or certifications you have, and be prepared to discuss current trends in the beauty industry during interviews.
Highlight Soft Skills: Emphasise your empathy, active listening skills, and problem-solving attitude in your application. These qualities are crucial for building lasting relationships with clients and providing exceptional service.
How to prepare for a job interview at Chanel
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for fragrance, makeup, and skincare during the interview. Share personal experiences or stories that highlight your love for beauty products, as this will resonate with CHANEL's values.
✨Demonstrate Client-Centric Skills
Prepare examples of how you've provided excellent client service in previous roles. Highlight your ability to listen actively and tailor your approach to meet individual client needs, which is crucial for a Fragrance & Beauty Sales Consultant.
✨Know Your Products
Familiarise yourself with CHANEL's product range and current trends in the beauty industry. Being able to discuss specific products and their benefits will showcase your expertise and confidence, making you a more appealing candidate.
✨Emphasise Team Collaboration
CHANEL values a collaborative environment, so be ready to discuss how you've worked effectively within a team. Share instances where you've contributed to collective goals or supported colleagues, demonstrating your ability to thrive in a fast-paced setting.
