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- Tasks: Engage clients with personalised beauty experiences and drive sales through exceptional service.
- Company: Join CHANEL, a luxury brand known for creativity and positive global impact.
- Benefits: Enjoy perks like private medical insurance, retail discounts, and arts & culture ticket discounts.
- Why this job: Be part of a collaborative team, develop your skills, and inspire clients with luxury products.
- Qualifications: Experience in client-facing roles and a passion for fragrance and beauty are essential.
- Other info: Permanent position, 37.5 hours/week, located at the iconic Battersea Power Station.
The predicted salary is between 30000 - 42000 £ per year.
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Fragrance & Beauty Sales Consultant – Battersea Power Station
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Client:
CHANEL
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6cbbf0966bec
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Fragrance & Beauty Sales Consultant
Location: Battersea Power Station
Contract: Permanent, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in everyperson and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and you will play a key role in our mission, embodying our values and DNA.
Leveraging your experience, CHANEL will enable you to:
- Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
- Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
- Ensure excellence in client service in accordance with CHANEL’s rituals and standards
- Build and develop long lasting relationships to recruit, retain and increase client loyalty
- Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What you will bring to the role:
- Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
- Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
- Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
- Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
- Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
- Problem solving attitude: you can overcome obstacles, objections with positive attitude
You are energised by:
- Achieving sustainable growth and performance based on targets and KPI’s
- Nourishing a beauty culture, constantly following latest trends and being pro-active in self-learning
- Working in a highly collaborative and fast-paced environment
What you would gain from this experience:
- You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations
- We are dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. You will work with inspirational colleagues and managers that will coach you and develop you throughout your CHANEL career journey
- You will be immersed into a House of creation and luxury through attending inspirational conferences and training initiatives in our Training Academy, to elevate your expertise to educate and inspire our clients
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
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Fragrance & Beauty Sales Consultant - Battersea Power Station employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance & Beauty Sales Consultant - Battersea Power Station
✨Tip Number 1
Familiarise yourself with CHANEL's brand values and heritage. Understanding the essence of the brand will help you embody its spirit during your interactions, making you a more authentic ambassador.
✨Tip Number 2
Stay updated on the latest trends in fragrance and beauty. Being knowledgeable about current products and innovations will allow you to engage clients effectively and demonstrate your passion for the industry.
✨Tip Number 3
Practice your active listening skills. During conversations, focus on understanding client needs and preferences, which will enable you to provide tailored recommendations and enhance their shopping experience.
✨Tip Number 4
Network with current or former employees of CHANEL. They can provide valuable insights into the company culture and expectations, helping you prepare for interviews and understand what it takes to succeed in the role.
We think you need these skills to ace Fragrance & Beauty Sales Consultant - Battersea Power Station
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Fragrance & Beauty Sales Consultant at CHANEL. Tailor your application to highlight relevant experiences that align with the job description.
Showcase Your Passion: In your cover letter and CV, express your enthusiasm for fragrance and beauty products. Mention any relevant experience or knowledge you have in these areas, as this will resonate well with CHANEL's values.
Highlight Client-Facing Experience: Since the role requires a service-oriented approach, emphasise any previous roles where you provided excellent client service. Use specific examples to demonstrate how you delighted clients and built lasting relationships.
Tailor Your CV: Make sure your CV is tailored to the position. Include keywords from the job description, such as 'client loyalty', 'product expertise', and 'active listening'. This will help your application stand out to recruiters.
How to prepare for a job interview at Chanel
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for fragrance, makeup, and skincare during the interview. Share personal experiences or stories that highlight your love for beauty products, as this aligns with CHANEL's mission of embodying their values.
✨Demonstrate Client-Centric Skills
Prepare examples from your past roles where you provided exceptional client service. Highlight how you tailored experiences to meet individual client needs, showcasing your ability to listen actively and empathise with customers.
✨Know Your Products
Familiarise yourself with CHANEL's product range, including fragrances and skincare lines. Be ready to discuss how you would link product knowledge to client needs, demonstrating your expertise and confidence in making recommendations.
✨Emphasise Team Collaboration
CHANEL values a collaborative environment, so be prepared to discuss how you've worked effectively within a team. Share instances where you contributed to collective goals and supported colleagues, showing that you can thrive in a fast-paced setting.
