Fragrance & Beauty Account Executive, Long Island

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

The Account Executive will support and develop Multi Brand Retail sales through education and motivation of store sales staff. The Account Executive is responsible for executing CHANEL business objectives, promotional programming, upholding brand image, and talent development at the store level. The ideal candidate has a passion for Fragrance and Beauty, has worked within a Multi Brand Retail and/or Retail environment, and has experience managing a significant sales volume. Must have strong communication, coaching, and execution skills.

What impact you can create at CHANEL:

• Business Execution
  • Responsible for executing the business strategies to achieve the Companies business objectives.
  • Regularly monitor retail sales and hold Counter team accountable to meeting established retail sales objectives.
  • Establish a cadence of in-store time with both Counter teams and Store leadership to ensure alignment to CHANEL business objectives, sales plans, product launches, and special events.
  • Partner closely with Counter Manager to develop a client strategy, focusing on attaining new clients and developing a loyal client base.
  • Foster strong relationships with Retail leadership to ensure CHANEL is positioned well within each respective beauty department from a space and location and talent perspective.
  • Maintain a pulse on market dynamics and trends to capitalise on opportunities and ensure achievement of Company objectives.
  • Plan, communicate, and execute all in-store events in partnership with Regional Director, Education, and other relevant corporate partners.
  • Responsible for managing a budget and adhering to respective Company policies and procedures.
• Talent Development
  • Recruit and develop Counter teams, with a strong focus on succession planning.
  • In partnership with the Education Executive, provide orientation training/onboarding for all new hires using company approved platforms and materials.
  • Leverage fluency in product, service and artistry skills to coach and support Counter Managers and BAs.
  • Model behaviour with side-by-side coaching on service ritual, application techniques and all facets of the clientele system, specific to each retailer.
  • Partner with Education Executive to identify learning opportunities and execute focused development plans.
• Brand Image & Experience
  • Ensure that Brand Image is being upheld within respective territory by leveraging any and all available tools and proactively providing feedback/training to your Counter teams.
  • Responsible for ensuring all merchandising guidelines and visual merchandising elements are properly executed at all stores.
  • Communicate timely and effectively any counter issues or concerns to Corporate to address any deficiencies.
  • Keep image as top priority and adhere to all visual standards.

What you will bring to the team:

• Strong written and oral skills.
• Proven ability to recruit.
• Strong planning and organisational skills.
• Self-motivated, results oriented, creative thinker.

Position Logistics:

• 5+ years of relevant experience.
• Bachelor’s Degree preferred.
• Home office set up, may require occasional travel and/or visits to corporate offices/points of sales.
• Strong computer skills, particularly in Microsoft Suite.
• Travel requirement of approx. 50% - 75%.
• Ability to lift at minimum 40 pounds.

Compensation:

The anticipated base salary range for this position is $87,500 through $117,000. Base salary is one component of the total compensation for this position. Other forms of variable pay will be offered for this position. Other components will include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund.
• Family and caregiving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership).
• Generous paid time off policies to include vacation, holiday, sick and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth.

Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

CHANEL Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organisations.

Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organised taskforces and initiatives.

Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.

Fondation CHANEL: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programmes like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers.

*CHANEL benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.