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- Tasks: Connect with clients and create memorable luxury experiences in fashion.
- Company: Join CHANEL, a leader in luxury fashion at Heathrow Terminal 5.
- Benefits: Enjoy competitive pay, health perks, discounts, and a supportive work culture.
- Why this job: Be part of a creative team shaping the future of luxury fashion.
- Qualifications: Strong interpersonal skills and a passion for fashion trends required.
- Other info: Gain insights into the luxury market and contribute to sustainability initiatives.
The predicted salary is between 28800 - 43200 £ per year.
Contract: Permanent, Full-time
CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.
Fashion Advisor
Location: CHANEL Heathrow Terminal 5
Contract: Permanent, Full-time
CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.
YOUR ROLE @CHANEL:
The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. In this role you will utilise your strong interpersonal skills and connect with clients at all levels, effectively, creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence.
WHAT IMPACT YOU CAN CREATE @CHANEL:
- Cultivate genuine relationships to foster trust and ensure enduring loyalty from our clientele reflecting the essence of the brand.
- Tailor and offer personalised guidance that elevates our clients’ journey through showcasing an in depth understanding of individual preferences and lifestyles.
- Maintain an organised approach when completing tasks, ensuring efficiency and attention to detail.
- Foster a culture of collective brilliance and creativity within the boutique and champion the brand’s legacy of excellence through inspiring colleagues to uphold the highest standards of luxury service.
What You Will Bring To The Role
- Ability to build authentic, lasting relationships through empathy and personalised service.
- Strong awareness of trends and deep appreciation for Chanel’s heritage and style.
- Confident, elegant storytelling and interpersonal skills to engage clients meaningfully.
- Collaborative attitude to foster a positive, high-performing boutique environment.
- Organized, efficient, and committed to delivering excellence in every task.
YOU ARE ENERGISED BY:
- A genuine love for establishing meaningful connections with new clients and contributing to exceptional client service while creating memorable experiences.
- Exploring and learning about the ever-evolving world of fashion while demonstrating a comprehensive understanding of industry trends.
- Being part of a creative and innovative environment where teamwork is valued and encouraged.
WHAT YOU WILL GAIN FROM THIS EXPERIENCE:
- Gaining deeper insights from a leading player in the luxury fashion market, understanding cultural nuances, consumer behaviour, and the latest developments shaping the industry.
- Acquiring hands‑on experience with CRM systems, which are widely used in the fashion industry to manage client interactions and preferences effectively.
- Navigating challenges and finding creative solutions to meet clients’ needs and exceed their expectations, building resilience and adaptability in the process.
- Contributing to the on‑going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women.
Benefits At Chanel
- Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more.
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
- Platforms: Multiple Platforms to support across Wellbeing.
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales. Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.
*Benefits are eligibility dependant and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
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Fashion Advisor, Heathrow Terminal 5 employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fashion Advisor, Heathrow Terminal 5
✨Tip Number 1
Get to know the brand inside out! Dive deep into CHANEL's heritage and current fashion trends. This knowledge will help you connect with clients and showcase your passion for luxury fashion.
✨Tip Number 2
Practice your storytelling skills! Being able to engage clients with elegant narratives about products can create a memorable experience. We all love a good story, so make sure yours is captivating!
✨Tip Number 3
Network like a pro! Attend fashion events or connect with industry professionals online. Building relationships can open doors and give you insights into the luxury market that will set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CHANEL family. Let’s get you in there!
We think you need these skills to ace Fashion Advisor, Heathrow Terminal 5
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share your insights on current trends and how they relate to CHANEL's heritage. We want to see your enthusiasm for the industry and how you can bring that energy to our team.
Personalise Your Approach: Tailor your application to reflect the role of a Fashion Advisor. Highlight your interpersonal skills and any experiences where you've built genuine relationships with clients. We’re all about creating memorable experiences, so show us how you can contribute to that!
Be Organised and Detail-Oriented: Make sure your application is well-structured and free from errors. Attention to detail is key in luxury retail, and we appreciate candidates who demonstrate this in their written communication. A neat and organised application speaks volumes about your approach to work!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the CHANEL family!
How to prepare for a job interview at Chanel
✨Know Your Fashion Trends
Before the interview, brush up on the latest fashion trends and CHANEL's heritage. Being able to discuss current styles and how they relate to CHANEL will show your passion and knowledge, making you stand out as a candidate.
✨Practice Your Storytelling
As a Fashion Advisor, storytelling is key. Prepare a few engaging anecdotes about your experiences in fashion or customer service that highlight your interpersonal skills and ability to connect with clients. This will help you convey your personality and approach to client relationships.
✨Showcase Your Organisational Skills
CHANEL values efficiency and attention to detail. Be ready to discuss how you stay organised in a fast-paced environment. You might even want to share specific examples of how you've managed tasks effectively in previous roles.
✨Emphasise Team Collaboration
Since the role involves working closely with colleagues, be prepared to talk about your experience in team settings. Highlight instances where you contributed to a positive team environment or helped elevate standards, showcasing your collaborative attitude.
