At a Glance
- Tasks: Lead the design and implementation of Dynamics 365 solutions for a global transformation programme.
- Company: Join Chanel, a luxury brand committed to innovation and excellence in business operations.
- Benefits: Enjoy a collaborative work environment with opportunities for personal growth and global impact.
- Why this job: Be part of a transformative project that harmonises processes and enhances global business efficiency.
- Qualifications: Experience in Dynamics 365 architecture and strong problem-solving skills are essential.
- Other info: Fluency in English is required; knowledge of additional languages is a plus.
The predicted salary is between 54000 - 84000 £ per year.
About the context
The D365 ‘HERO’ Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all our regions. ‘HERO’ aims to harmonise multiple regional ERPs existing globally, while respecting our divisional operating models and métier specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform.
HERO is not just a Programme; it is a transformation building the foundation for the success of our Global business, strengthening us to embrace the growth of our future.
Your role @ Chanel
As a Global D365 Solution Architect at Chanel, you will define architecture policies and designs for HERO using Dynamics 365 Finance and Operations. The role focus will be on downstream distribution processes from Delivery centre(s) to regional distribution across multiple channels. You will collaborate with Global Process Owners and D365 Product team to provide technical leadership, focus on harmonisation and innovation. You will also foster close working relationships with Microsoft on current and emerging new product features.
Main responsibilities:
- Design customer-centric solutions considering all systems and data impacts, with a strong focus on standardisation and to minimise customisations
- Conduct Fit/Gap Analysis and identify technical solutions for gaps.
- Participate in estimations for changes and enhancements to the system.
- Lead Dynamics 365 solution design, create and maintain architecture documentation, and align technology frameworks to generate value from the Dynamics 365 portfolio.
- Work closely with Partner and Regional teams to detail design, build and test.
- Communicate business objectives clearly and define steps to achieve program goals.
- Ensure D365 integration into the global IT landscape in line with the long-term IT roadmap.
- Support BAU/Run operations for major incidents triage and Root Cause Analysis (RCA)
The impact you can create at Chanel
- Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
- Ensure alignment between business processes and IT solutions, promote existing in-house solutions to cover identified requirements, and propose business process improvements.
- Architect, design and document comprehensive Dynamics 365 F&O solutions that meet business requirements and align with best practices.
- Conduct Proof of Concept (POC) studies for feasibility assessments
- Provide technical guidance to partner(s) development teams, ensuring effective and efficient solution implementation.
- Work closely with project managers to define project scope, timelines, and deliverables; track progress and address issues as they arise.
- Supervise the deployment of Dynamics 365 F&O solutions, including configuration, customization, and integration with other systems, while providing strategic guidance to the implementation team in key areas such as Application Lifecycle Management (ALM), Environment strategy, Integration strategy, Data Migration strategy, and Security Strategy.
- Thoroughly test solutions to ensure they meet quality standards before deployment.
- Create and maintain documentation for solutions, including design specifications, configuration guides, and user manuals.
- Stay updated with the latest Dynamics 365 F&O features and industry trends; recommend and implement improvements to enhance system performance and functionality.
You are energized by
- Leading and promoting pragmatic solutions, harmonizing processes worldwide and deploying high quality standards
- Working in a worldwide and multicultural environment with multiple partners, at different organizational levels.
- Setting up and building technologies, solutions, organization and projects with Chanel business and TECH teams.
- The technology and the new way of working and sharing.
- Taking the lead, collaborate & coordinate.
What you will bring:
- Proven experience designing and implementing technical architectures for Dynamics 365 F&O solutions. Familiarity with enterprise architecture frameworks is a plus
- Experience in working with Common Data Services (Dual Write) for integration with Dynamics 365 for sales and Field services
- Solid experience with integrating Dynamics 365 F&O with other systems using tools such as Data Management Framework (DMF), Application Integration Framework (AIF), and custom integrations
- Extensive experience in ERP large-scale enterprise implementations
- Strong client leadership and engagement skills up to C-level
- Knowledge of emerging Microsoft technologies; Azure Cloud Platform, Power Bi, PowerApps, Flow, Azure Data Lake, DevOps, RSAT
- Intellectual curiosity, especially around emerging enterprise technologies
Requirements
- Architecture qualification (e.g. TOGAF)
- Microsoft Dynamics 365 F&O certifications (e.g., Dynamics 365 Finance and Operations Core, Dynamics 365 Finance, Dynamics 365 Supply Chain Management).
- Proficiency in X++, C#, SQL, and other relevant technologies.
- Deep understanding of Dynamics AX/D365 F&O and its ecosystem
- Experience managing or participating in Dynamics 365 F&O projects from initiation through deployment.
- Strong problem-solving skills with the ability to analyse complex technical issues and develop effective solutions.
- Excellent verbal and written communication skills. Ability to articulate complex technical concepts to non-technical audience, all level of the organisation
- Leadership attitude, client oriented and performance minded
- Strong skills at ‘connecting the dots, excellent attention to details while being able to see the big picture.
- A great collaborative and team spirit and strong interpersonal and influencing skills to enable you to propose the right choice, validate the good decision, build community, … within the multiple partners in the company.
- Familiarity with Agile methodologies is a plus.
- English is a must, French or other spoken languages is a plus
What Chanel can offer you:
- Take part in a global transformation program across multi-regions and multi-partners
- Be a key partner for Business and IT corporate domains, as well as many internal/external partners within Global, Corporate services and regions.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
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d365 Solution Architect (London) employer: Chanel
Contact Detail:
Chanel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land d365 Solution Architect (London)
✨Tip Number 1
Familiarise yourself with the latest features of Microsoft Dynamics 365 F&O. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current or former employees at Chanel, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your past experiences with D365 implementations. Highlight your problem-solving skills and how you've successfully led projects, as this aligns closely with the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your leadership and collaboration skills by preparing to discuss how you've worked with cross-functional teams in previous roles. This is crucial for the position, as it involves working closely with various stakeholders.
We think you need these skills to ace d365 Solution Architect (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Dynamics 365 F&O solutions. Focus on your achievements in designing and implementing technical architectures, as well as any specific projects that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the D365 HERO Programme at Chanel. Discuss how your skills and experiences make you a perfect fit for the role, particularly your ability to harmonise processes and lead technical teams.
Showcase Technical Skills: Clearly list your technical qualifications, such as proficiency in X++, C#, SQL, and familiarity with Azure technologies. Mention any relevant certifications, like Microsoft Dynamics 365 F&O certifications, to strengthen your application.
Demonstrate Leadership Experience: Highlight instances where you've led projects or collaborated with stakeholders at various levels, especially in a multicultural environment. This will showcase your client engagement skills and ability to communicate complex concepts effectively.
How to prepare for a job interview at Chanel
✨Understand the D365 Ecosystem
Before your interview, make sure you have a solid grasp of the Dynamics 365 Finance and Operations ecosystem. Familiarise yourself with its architecture, key features, and how it integrates with other systems. This knowledge will help you articulate your experience and demonstrate your technical expertise.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've tackled complex technical issues in previous projects. Highlight your analytical skills and how you developed effective solutions. This is crucial for a role that requires leading technical architecture and addressing integration challenges.
✨Communicate Clearly and Effectively
Since the role involves liaising with various stakeholders, practice articulating complex technical concepts in simple terms. Prepare to explain how you've successfully communicated with non-technical audiences in the past, as this will be key in ensuring alignment between business processes and IT solutions.
✨Demonstrate Leadership and Collaboration
The position requires strong client leadership and engagement skills. Be ready to share experiences where you've led teams or collaborated with multiple partners. Emphasise your ability to build relationships and influence decisions, as this will resonate well with the interviewers.