D365 Quality Manager

D365 Quality Manager

London Full-Time 48000 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality assurance for Microsoft Dynamics 365, ensuring top-notch performance and security.
  • Company: Join Chanel, a global luxury brand committed to innovation and transformation.
  • Benefits: Be part of a global programme with opportunities for personal growth and collaboration.
  • Why this job: Make a real impact in a transformative role while working with cutting-edge technology.
  • Qualifications: Experience in D365, automated testing, and strong communication skills are essential.
  • Other info: Fluency in English is required; additional languages are a plus.

The predicted salary is between 48000 - 72000 Β£ per year.

About the context

The D365 β€˜HERO’ Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all our regions. HERO aims to harmonise multiple regional ERPs existing globally, while respecting our divisional operating models and mΓ©tier specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform.

HERO is not just a Programme; it is a transformation building the foundation for the success of our Global business, strengthening us to embrace the growth of our future.

Your role @ Chanel

As a Senior Manager of Technical QA at Chanel, you will play a pivotal role in ensuring the quality and performance of our Microsoft Dynamics 365 Solution. You will leverage your expertise in automated testing and quality assurance methodologies to enhance our testing framework and drive continuous improvement in our development processes.

The impact you can create at Chanel

This role is to work with development partners tech development leads to assure full code review for performance, maintainability and security compliance.

– Proactively involved in development and plan, ahead for testing, cutover and Run activities.

– Drive the solution quality assurance lifecycle :

  • Definition of HERO solution QA strategy and framework, aligning with leading practice from our partners with key focus on development, deployment controls and Quality controls.
  • Plan, develop, and execute QA strategy across products and platforms, working closely with D365 Product and Architecture teams.
  • Identify and implement optimisations related to code performance in specific to customisations
  • Assure partner contracts/ Statement of Works have the relevant QA scope and integrated into an overall HERO framework.
  • Collaborate with Regional tech teams to align on QA frameworks and development done for localisation requirements.
  • – Assisting in Post Go-live Root Cause Analysis (RCA) where relevant to proactively identify improvements to QA framework. Connecting with Microsoft proactively to strengthen HERO QA framework and use of emerging technologies with AI.

    – Define quality metrics

  • Own the process of creating metrics to measure and monitor product performance with a preventative monitoring
  • Implement measurements to determine test effectiveness, testing efficiency, and measure the overall quality of the Product
  • Analyse test results and communicate findings to stakeholders, driving discussions on quality improvements
  • – Continuously improve testing processes and methodologies to enhance efficiency and effectiveness working with testing lead/ partner

    – Build a quality-driven engineering culture that helps ship products rapidly and with good confidence

  • Act as the primary point of contact for all quality aspects of releases
  • Implement and evolve QA processes to get effective test signals and scale testing efforts across multiple products
  • What you will bring:

    Technical Experience:

  • Deep understanding of D365 technical stack with previous hands on role of coding in a global organisation.
  • Programme language expertise related to D365 – X++, technical frameworks e.g. D365 SDK, .net
  • Proficient in tools like GitHub, Azure Dev Ops
  • Experience of D35 in a global context in specific to ISVs, left shift architecture and solution considerations.
  • Strong experience in software quality assurance, with a strong focus on automated testing using Tosca
  • Awareness of Industry standards to assure adherence e.g. GDPR
  • Awareness of software development lifecycles and Agile methodologies
  • Skills:

  • Communication: Excellent verbal and written communication skills. Ability to articulate complex technical concepts to non-technical stakeholders.
  • Deep analytical thinking to undertake holistic QA reviews and drive software engineering approach.
  • Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management and working with global stakeholders
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
  • Previous track record delivering the full project life cycle.
  • Intellectual curiosity, especially around emerging enterprise technologies.
  • Experience in an international context and culture.
  • Process-driven and pragmatic approach to supporting the business
  • English is a must, French or other spoken languages is a plus
  • What Chanel can offer you:

  • Take part in a global transformation program across multi-regions and multi-partners
  • Be a key partner for Business and IT corporate domains, as well as many internal/external partners within Global, Corporate services and regions.
  • D365 Quality Manager employer: Chanel

    Chanel is an exceptional employer, offering a unique opportunity to be part of the transformative D365 β€˜HERO’ Programme, which is pivotal for our global business success. With a strong focus on personal growth and an inclusive culture, employees are encouraged to thrive in their roles while collaborating with diverse teams across multiple regions. The company provides robust career development opportunities, a commitment to quality-driven engineering, and the chance to work with cutting-edge technologies, making it an attractive place for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Chanel Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land D365 Quality Manager

    ✨Tip Number 1

    Familiarise yourself with the D365 technical stack and its components. Understanding the intricacies of X++, the D365 SDK, and .NET will give you a significant edge during interviews, as you'll be able to discuss your hands-on experience confidently.

    ✨Tip Number 2

    Showcase your experience with automated testing tools like Tosca. Be prepared to discuss specific examples of how you've implemented automated testing in previous roles, as this is a key focus for the position.

    ✨Tip Number 3

    Highlight your ability to communicate complex technical concepts to non-technical stakeholders. This role requires excellent communication skills, so think of instances where you've successfully bridged the gap between technical and non-technical teams.

    ✨Tip Number 4

    Demonstrate your understanding of Agile methodologies and software development lifecycles. Being able to articulate how you've applied these principles in past projects will show that you're well-prepared for the dynamic environment at Chanel.

    We think you need these skills to ace D365 Quality Manager

    Deep understanding of D365 technical stack
    Hands-on coding experience in a global organisation
    Proficiency in X++ and D365 SDK
    Experience with .NET frameworks
    Familiarity with GitHub and Azure DevOps
    Strong background in software quality assurance
    Expertise in automated testing using Tosca
    Knowledge of GDPR and industry standards
    Understanding of software development lifecycles
    Experience with Agile methodologies
    Excellent verbal and written communication skills
    Ability to articulate complex technical concepts
    Strong analytical thinking for holistic QA reviews
    Leadership and client development skills
    Organisational and multi-tasking abilities
    Attention to quality and self-motivation
    Intellectual curiosity about emerging enterprise technologies
    Experience in an international context and culture
    Process-driven and pragmatic approach

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and automated testing. Emphasise any previous roles where you have implemented QA strategies or worked in a global context, as this is crucial for the D365 Quality Manager position.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for quality assurance and how your skills align with the HERO Programme's goals. Mention specific experiences that demonstrate your ability to drive continuous improvement and collaborate with technical teams.

    Showcase Technical Expertise: Detail your technical skills related to the D365 stack, including any coding experience and familiarity with tools like GitHub and Azure DevOps. Highlight your understanding of software development lifecycles and Agile methodologies, as these are key aspects of the role.

    Demonstrate Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated complex technical concepts to non-technical stakeholders. This will show your ability to bridge the gap between technical and non-technical teams.

    How to prepare for a job interview at Chanel

    ✨Showcase Your Technical Expertise

    Make sure to highlight your deep understanding of the D365 technical stack and any hands-on coding experience you've had. Be prepared to discuss specific projects where you implemented automated testing and quality assurance methodologies.

    ✨Communicate Clearly and Effectively

    Since this role involves articulating complex technical concepts to non-technical stakeholders, practice explaining your past experiences in a way that is easy to understand. Use clear examples to demonstrate your communication skills.

    ✨Demonstrate Your Analytical Skills

    Prepare to discuss how you've used analytical thinking to drive quality improvements in previous roles. Bring examples of how you've conducted root cause analysis and implemented changes based on your findings.

    ✨Emphasise Your Collaborative Approach

    This position requires working closely with various teams, so be ready to share examples of how you've successfully collaborated with others in a global context. Highlight your ability to align QA frameworks and work with diverse stakeholders.

    D365 Quality Manager
    Chanel
    Location: London
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    • D365 Quality Manager

      London
      Full-Time
      48000 - 72000 Β£ / year (est.)
    • C

      Chanel

      1001-5000
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