Supply Chain Co-ordinator in Croydon

Location: 5 Queensway, Croydon, London

Reports to: Supply & Service Manager

Contract: Permanent, Full-Time

Your role @CHANEL:

Reporting to our Supply & Service Manager, and working as a key part of our team, you will be responsible for administrating the smooth ordering, movement, and storage of our Sales Service and Supply materials. This is a challenging role in a fast-paced environment that requires teamwork and problem-solving on multiple levels, with a great eye for detail.

What impact you can create at Chanel:

• Managing and coordinating UK Regional forecasting functions including Range Check & Cleansing, Campaign & SPM interrogations, SPM update checks by market/Channel.
• Helping to ensure targets and deadlines are met by ensuring stock is available in the right location and on time.
• Maintain and execute, in conjunction with the Marketing and Commercial Depts, the UK Chanel forecasts and regular catalogue, including end of life (EOL) dates and the subsequent management of residual inventory.
• Report and manage campaign inventory pre and post launch, avoiding waste and obsolescence of campaign-specific materials.
• Execute the monthly ordering of materials from Chanel corporate through the demand planning system.
• Help coordinate with the supply and inventory management of fragrance for the Irish market, including reverse logistics and obsolescence management.
• Update Daily Out of stock reports and resolutions and distribute the report to the wider business.
• Analysis of the concession and SAB stock holdings and ordering parameters, advising on excess stock levels and management of the catalogue.
• Maintain the inventory, ordering parameters and catalogue for the Ecommerce platform.
• Ensure and maintain concise written instructions for all processes relating to Supply Chain.
• Provide support, advice and assistance to the sales order office team when required.

What you will bring to the role:

• The ability to work at a consistently high pace while delivering outstanding data accuracy.
• Fantastic communications and relationship building skills, comfortable creating trusted relationships across internal and external stakeholders.
• A proven track record working across a range of logistics software, preferably D365, forecasting and demand planning tools.
• Comfortable and proficient using Microsoft Office packages, especially Excel.
• Ability to manage competing priorities and deadlines, to ensure deliveries arrive as expected.

You are energised by:

• Proactively building relationships that allow you to anticipate the needs and expectations of your stakeholders.
• Delivering outstanding service to your stakeholders, working as a conduit between Regional and local sales channels, marketing departments and F&B Division.
• Contributing to the ongoing and companywide version of sustainability.

Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working. We require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:

• Restoring Nature and Climate
• Investing in Circularity
• Advancing dignity and prosperity
• Promoting the autonomy of women

What you will gain from this experience:

• Experience working with a best-in-class, complex fashion business, requiring key technical processes and solutions to ensure a smooth client experience.
• Build leadership skills through opportunities to guide team members and influence decision making.
• Wide exposure to business operations as a collaborative cross-team member.
• Personal and professional growth through working in a fast-paced, diverse role.

The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.

Benefits at CHANEL:

• Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories.
• Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and hundreds more.
• Mental Wellbeing: Employee Assistance Programmes and Other Support Lines.
• Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales.
• Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones.

*Benefits are eligibility dependent and subject to change at any time.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.