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- Tasks: Support and enhance the Workday experience for users while managing employee life cycles.
- Company: Join CHANEL's innovative Core People Solutions team in London.
- Benefits: Permanent, full-time role with opportunities for growth and development.
- Why this job: Make a real impact on HR processes and technology at a global luxury brand.
- Qualifications: 4+ years of Workday experience and strong communication skills required.
- Other info: Dynamic environment with potential to expand into other tech solutions.
The predicted salary is between 36000 - 60000 £ per year.
Workday Business Analyst page is loaded## Workday Business Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JOBREQ00106071Location: London Headquarters or Paris FranceReports to: Head of Core People SolutionsContract:Permanent, Full timeYou are an accomplished Workday Business Analyst with a solid track record of effectively interpreting business requirements and delivering solutions within the Workday ecosystem. You thrive on collaborating with stakeholders and fostering authentic and positive relationships. If this describes you, we invite you to apply for the role of Workday Analyst at CHANEL!**About the Core People Solutions Team at CHANEL:** The Workday Analyst is a vital member of our Core People Solutions team, tasked with maintaining and enhancing the Workday experience for end-users and ensuring the smooth operation of our essential people processes.Situated in our London headquarters, our Workday Analysts are part of a core team of Subject Matter Experts who safeguard the system\’s integrity and accuracy, managing system configurations. Our IT team, based in India, oversees system integrations, and responds to service requests from regional stakeholders.We are seeking to expand our London team with a Workday Analyst who will support the various geographic areas and time zones where Workday is deployed, serving as the single source of truth for managing our employee life cycle.**Your Role @ CHANEL:** Workday Analysts report to the global team, working in close collaboration with our regional Workday support teams to provide Tier-2 support activities. They serve as the main point of contact in their respective time zones, advocating for global principles and ensuring consistent Workday configurations.Initially focused on Workday, there is potential for the role to grow to include other technological solutions centered around this Core Solution as we continue to enhance our People technology ecosystem and support model (i.e., Workday Extend).**Your Impact at CHANEL:** Day-to-Day Support Activities* Act as the primary point of contact for the regional Workday Support Team, addressing inquiries and issues, and aligning on action plans while providing expertise and guidance for defect investigation or configuration change requests.* Triage, assign, and monitor the progress of tickets through governance mechanisms and check-ins with the global team. Participate in relevant testing activity.* Record root-cause and impact analyses, as well as configuration documentation for all tickets.* Manage security assignments and approvals within the time zone and handle service requests when necessary.* Prepare and communicate KPIs related to support and Workday adoption/usage within the time zone.* Change and Communication Support* Work with regional teams to facilitate ongoing adoption of Workday features and functionality.* Provide insights to global leads based on user needs and experiences to enhance the overall Workday experience.* Disseminate key information and decisions to the global HR communities.* Train regional teams on new Workday features.* Release Management and Ad-hoc Projects* Review and assess feature updates provided by Workday.* Adapt test scripts for configuration changes and partner with regional teams for local regression testing.* Document and support regional change request requirements.* Assist with end-to-end testing for releases and configuration changes.* Governance* Assist Data Stewards in their roles.* Oversee data accuracy and collaborate on data quality improvements.* Implement global data requirements and resolve technical data issues.* Suggest and maintain system-enforced data controls as agreed with Data Owners & Stewards.**What You Bring to the Role:*** Extensive knowledge of HCM processes, specifically in Compensation/Advanced Compensation, and understanding of HR functions and business processes.* Proficient in requirements elicitation and business process modeling.* Proven decision-making skills with the ability to drive business results.* Excellent communication skills, able to engage with all organizational levels.* Minimum 4 years of Workday Analyst/Administrator experience with cloud SaaS HR applications.* At least 2 years of direct Workday HCM and Absence/Time tracking configuration experience.* Bachelor’s Degree or equivalent work experience preferred.* Highest commitment to data confidentiality.* Ability to manage multiple projects in a dynamic environment.* Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow).* A proactive team player who is willing to go the extra mile.* Embody the company\’s core values in all aspects of work.* Notions of Spanish, Portuguese or French would be a plus.Exceptional creation and client experience #J-18808-Ljbffr
Workday Business Analyst employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workday Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former Workday Analysts on LinkedIn, and don’t be shy about asking for a chat. They can give you insider info about the role and the company culture that you won’t find in the job description.
✨Tip Number 2
Prepare for the interview by brushing up on your Workday knowledge. Make sure you can discuss specific features and functionalities, especially around HCM processes. We want to see your passion for the platform shine through!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve triaged issues or improved processes in previous roles. We love candidates who can demonstrate their ability to drive results and enhance user experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can set you apart. It shows us you’re genuinely keen on joining the team!
We think you need these skills to ace Workday Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Workday Business Analyst role. Highlight your Workday experience and any relevant projects you've worked on, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Workday ecosystem and how your background makes you the perfect fit for our Core People Solutions team. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves collaborating with various stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively engage with different teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Chanel, Inc.
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Familiarise yourself with the latest features and functionalities, especially in HCM processes like Compensation and Absence tracking. Being able to discuss specific examples of how you've used these features will show your expertise.
✨Showcase Your Communication Skills
As a Workday Business Analyst, you'll need to engage with various stakeholders. Prepare to demonstrate your communication skills by discussing past experiences where you successfully collaborated with teams or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous roles and how you approached them. Be ready to explain your thought process and the outcomes, particularly in relation to managing system configurations or addressing user inquiries.
✨Understand the Company Culture
Research CHANEL's core values and culture. Be prepared to discuss how your personal values align with theirs. Showing that you understand and embody their principles will help you stand out as a candidate who fits well within their team.
