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- Tasks: Support the Commercial Team with daily operations and communication for National Accounts.
- Company: Join CHANEL, a luxury brand that values creativity and individuality.
- Benefits: Enjoy private medical insurance, retail discounts, and wellness support.
- Why this job: Make an impact in the beauty industry while developing valuable skills.
- Qualifications: Proficient in Microsoft Office, especially Excel, with strong communication skills.
- Other info: Gain insights into sales analysis and build relationships within a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
Location: CHANEL Head office, London
Reports to: Senior National Account Manager
Contract: 6 Month Fixed-Term Contract, Full-Time
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
Your role @CHANEL:
As the National Accounts Coordinator, you will support the Commercial Team with the day-to-day running of National Accounts. You will act as the first point of contact for daily communication and response to queries from other departments; Field Team and Retailers alike (orders and deliveries, stock availability, catalogue queries etc).
What impact you can create at Chanel:
- Ownership of Product Catalogue, Cycle product launches and discontinuations: Quarterly/Bi-Annual retailer catalogue review for any discontinued stock and recalls
- Cycle documents: Obtain all new product information from the Fragrance & Beauty (F&B) Catalogue and Marketing, and create relevant NPI, LQSS and Line Lists
- Communicate all launches and any updates, internally and externally, as per their individual requirements and timelines (e.g. Marketing slides, New Line Forms, Product Matrixes, Vendor Article Forms, MSDS Forms)
- Ensure orders are received on time
- Ensure all retailers have launched products instore and online correctly
- Analyse Sell in vs Sell Through of new launch to ensure optimum performance and distribution
Maintenance of Distribution List and Account Forms
- Sales Analysis: Prepare the sales data for weekly analysis
- Track retailer promotions / discounting
- Assist in quarterly sales analysis for Cycle meetings
- Campaign analysis for E-Retail channels
- Ad hoc reporting requests
Sampling: E-Retail In Order Sampling and Instore initiatives
Gift wrap Instore: Sell-in of seasonal gift wrap to stores/central warehouse
Online Grey Market monitoring
E-Retail bestsellers stock checks and liaising with retailers to confirm action
E-Retail E-boutique checks: ensure guidelines are met and follow up on action points
Other ad-hoc administration support across the Commercial Sales Team
What you will bring to the role:
- Proficiency with Microsoft Office - Excel (advanced level required) & PowerPoint (building presentation decks)
- Clear and concise communicator
- Process driven, with excellent attention to detail
You are energised by:
- Understanding more about Fragrance & Beauty within a luxury fashion environment
- Having to take on information quickly and accurately to add value to the team
- Working in a timely manner without compromise on detail or precision
- Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What will you gain from this experience:
- Build and maintain relationships with other internal departments (Retail, Marketing, Queensway Office)
- Develop an understanding and analysis of sales numbers and trackers
- Gain programme knowledge – consider personal training needs (SAP / PowerBI)
- Ability to build external relationships (Retail partners)
Benefits at CHANEL
Our employee benefits have been created to support you across your professional and personal life by offering you:
- Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
- Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
- Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
- Platforms: Multiple Platforms to support across Wellbeing
- Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
- Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependent and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
National Accounts Coordinator, Fragrance & Beauty employer: Chanel, Inc.
Contact Detail:
Chanel, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Accounts Coordinator, Fragrance & Beauty
✨Tip Number 1
Network like a pro! Reach out to people in the fragrance and beauty industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching CHANEL's latest products and sustainability initiatives. Show us you’re passionate about the brand and ready to contribute!
✨Tip Number 3
Practice your communication skills. As a National Accounts Coordinator, you'll need to be clear and concise. Try mock interviews with friends to nail your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace National Accounts Coordinator, Fragrance & Beauty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the National Accounts Coordinator role. Highlight your proficiency in Microsoft Office, especially Excel, and any relevant experience in sales analysis or communication.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the fragrance and beauty industry, and how you can contribute to CHANEL's mission. Be clear and concise, showing us why you're the perfect fit.
Showcase Your Attention to Detail: In this role, attention to detail is key. When submitting your application, double-check for any typos or formatting issues. A polished application shows us you care about precision and quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join the CHANEL family!
How to prepare for a job interview at Chanel, Inc.
✨Know Your Products
Before the interview, dive deep into CHANEL's fragrance and beauty lines. Familiarise yourself with their latest launches and understand the unique selling points of each product. This will not only show your passion for the brand but also help you answer questions about how you can contribute to the team.
✨Master Excel and PowerPoint
Since proficiency in Microsoft Office, especially Excel and PowerPoint, is crucial for this role, brush up on your skills. Be prepared to discuss how you've used these tools in past roles, perhaps by sharing specific examples of reports or presentations you've created that had a positive impact.
✨Communicate Clearly
As a National Accounts Coordinator, clear communication is key. Practice articulating your thoughts concisely and confidently. You might even want to prepare a few scenarios where you successfully resolved queries or collaborated with different departments, showcasing your ability to be the first point of contact.
✨Show Your Analytical Side
The role involves sales analysis and tracking promotions, so be ready to discuss your analytical skills. Bring examples of how you've previously analysed data to drive decisions or improve processes. This will demonstrate your capability to contribute to the team's success through informed insights.
